Administrative Representative (Phone Operator/Cashier)
Enterprise Holdings
Orlando, FL
Overview
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for an Administrative Representative (Phone Operator/Cashier). The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
We offer:
- Paid time off
- Health Benefits
- Employee discounts
- 401k retirement plan
- Training and development
This position is located at the Orlando Airport (zip code 32827).
This position pays $15.00 / hour ($15.50 / hour after 4pm).
Apart from religious observation, interested candidates must be able to work the following full-time (40 hour/week) shift schedule, including holidays:
- Shift: Wednesday - Sunday: 4pm-12am, Mon/Tue: OFF
Responsibilities
- Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
- Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
- Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
- Distribute new employee orientation materials and assist with the completion of required paperwork.
- Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
- Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
- Make travel arrangements as needed.
- Cash control; handle cash and prepare deposits.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age.
- High School Diploma or G.E.D. required.
- Minimum 1 year experience handling basic customer service and office administration functions.
- Minimum 1 year cash handling experience.
- A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
- Must be willing to accept a starting pay of $15.00/hr ($15.50/hour after 4pm).
- Must be able to understand, read, write, and speak English
- Must be willing to work at the Orlando Airport (32827)
- Apart from religious observation, must be able to work the following full-time (40 hour/week) shift schedule, including holidays: Wed-Sun: 4pm-12am, Mon/Tue: OFF.
About the Company
Enterprise Holdings
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
Working Here
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
Our Values:
• Our brands are the most valuable things we own.
• Personal honesty and integrity are the foundation of our success.
• Customer service is our way of life.
• Our company is a fun and friendly place where teamwork rules.
• We work hard... and we reward hard work.
• Great things happen when we listen... to our customers and to each other.
• We strengthen our communities, one neighborhood at a time.
• Our doors are open.