Administrative Assistant (On-site)

We are seeking a detail-oriented Administrative Assistant to support a fast-paced Home Care program for our client. This role provides critical administrative support to ensure smooth daily operations and effective communication across teams.

• Serve as the primary phone contact, responding to inquiries, triaging calls, and directing them to the appropriate units
• Perform initial complaint intake from patients, caregivers, and families, including entering data into internal systems
• Prepare outgoing correspondence using program-specific templates and systems
• Manage incoming and outgoing mail, including scanning, faxing, emailing, and document uploads for various requests (including FOIL)
• Maintain office equipment such as copiers and printers; assist with basic troubleshooting as needed
• Support survey staff with organizing and filing documentation both electronically and physically
• Handle ad hoc administrative tasks as needed
• Assist with onboarding and orienting support staff when required

Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of experience in a professional office environment
• Strong proficiency in Microsoft Office (Word, Excel, SharePoint)
• Ability to enter and extract data from electronic systems
• Strong organizational skills with the ability to manage multiple priorities
• Ability to work independently and collaboratively in a team environment

Preferred Qualifications:

• Experience with healthcare-related administrative processes, including complaint intake and reporting
• Familiarity with systems such as ASPEN, ACTS, and ACO
• Experience responding to Freedom of Information Law (FOIL) requests
• Prior experience working within a New York State health-related program

Benefits:

• Health Insurance
• Sick Time
• 401k

Location: 90 Church St., New York, NY 10007 
Duration: approximately 2 years
Apply by deadline: 04/08/2026
Shift Days/Times: M-F: 8am - 5pm

Pay Range: $18.00 - $20.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.