Job Title: Administrative Assistant
Location: Los Angeles, CA

Type: Contract
Compensation: $24 hourly
Contractor Work Model: Onsite

The Administrative Assistant provides administrative and compliance support related to client grievance intake and tracking. This role focuses on accuracy, confidentiality, and timely documentation in accordance with agency and funder requirements. This position does not provide direct case management services.

Responsibilities:

• Receive, log, scan, and track grievance submissions
• Review forms for completeness and route to appropriate staff
• Track deadlines and follow up to ensure timely resolution
• Maintain organized and confidential electronic and physical files
• Enter documentation into required systems (e.g., HMIS or internal databases)
• Prepare standard correspondence and tracking reports
• Support meetings, audits, and special administrative projects
• Ensure compliance with agency policies and confidentiality standards

• High school diploma required; some college preferred
• 1–3 years of administrative or clerical experience preferred
• Experience in nonprofit, healthcare, or social services a plus
• Proficiency in Microsoft Office; experience with databases or Google Workspace preferred
• Strong organizational, communication, and multitasking skills
• Ability to handle sensitive information with discretion
• Valid California driver’s license, insurance, and reliable transportation required
• Work is performed in office and field settings throughout Los Angeles County