Administrative Assistant

Contract Details

• Position Type: Contract
• Contract Duration: 13 weeks
• Start: As Soon As Possible
• Pay Rate: $20 - 23/Hr

Schedule & Shift

• Hours: 40 hours/week
• Shift Length: 8-hour day
• Shift Time: 7:30 AM – 4:00 PM
• Work Schedule: Monday–Friday (administrative coverage noted as 8:30 AM – 5:00 PM)

Job Summary

Key Responsibilities

• Provide front desk support, including greeting patients and managing administrative workflows.
• Deliver high-quality customer service in person and via phone.
• Perform general administrative duties such as scheduling, documentation, and data entry.
• Utilize EPIC systems for patient and administrative processing.
• Support daily office operations in accordance with healthcare and organizational policies.
• Comply with submission and onboarding requirements, including completion of the required BILH coversheet.

Required Experience

• Prior experience in administrative or front desk roles.
• EPIC system experience (required).
• Strong customer service and administrative skill set.
• Eligibility requirement: candidates must have been separated for at least 6 months from any prior employment with the organization (permanent, per diem, or contract).

Nice-to-Have Experience

• Previous call center experience.
• Experience working in a healthcare or clinical office environment.

Required Skills

• Administrative support
• Customer service
• EPIC system experience

Preferred Skills

• Call center operations
• Healthcare front desk workflows
• Scheduling and patient coordination

Additional Skills from Original Description

• Data entry
• Office coordination
• Multitasking in fast-paced environments

Compliance & Notes

• BILH coversheet is required at time of submission.
• This role follows hospital staffing guidelines.