Administrative Assistant/ Front Desk Recptionist

B & T Health, LLC.

Maryville, Tennessee

JOB DETAILS
SALARY
$20–$22
LOCATION
Maryville, Tennessee
POSTED
2 days ago
B & T Health is a professional outpatient mental health clinic dedicated to providing compassionate, evidence-based care to individuals, couples, and families in our community. Our team values professionalism, confidentiality, and creating a welcoming environment where clients feel safe and supported.

We are seeking a reliable, organized, and professional Administrative Assistant / Front Desk Receptionist to serve as the first point of contact for clients and to support the daily administrative operations of the clinic.

Position Overview:
The Administrative Assistant / Front Desk Receptionist plays a vital role in ensuring the clinic operates smoothly and efficiently. This position requires strong organizational skills, attention to detail, professionalism, and a clear understanding of HIPAA regulations and the importance of maintaining strict confidentiality when handling protected health information (PHI).

Key Responsibilities:
  • Greet and check in clients in a professional and welcoming manner.
  • Schedule appointments and coordinate meetings for clinical staff.
  • Maintain and organize medical records in accordance with HIPAA and agency policies.
  • Assist with maintaining Human Resources files and documentation.
  • Ensure all client information and records are handled with strict confidentiality.
  • Coordinate administrative tasks such as scanning, filing, and documentation management.
  • Assist leadership with administrative support and meeting coordination.
  • Maintain a clean, organized, and professional front office environment.
  • Perform light office upkeep including tidying the waiting area and common spaces.
  • Communicate professionally with clients, staff, and outside partners.

Qualifications:
  • Previous administrative or front desk experience preferred (healthcare or mental health setting a plus).
  • Strong organizational and time-management skills.
  • Professional communication and interpersonal skills.
  • Ability to handle sensitive information with strict confidentiality.
  • Basic knowledge of HIPAA regulations or willingness to learn.
  • Comfortable interacting with clients in a mental health setting with empathy and professionalism.
  • Proficiency with computers, email, scheduling systems, and basic office software.
  • Ability to multitask in a fast-paced environment.

What We Offer:
  • Competitive starting pay of $20 per hour.
  • Opportunity for pay increases based on performance and reliability.
  • Supportive and professional work environment.
  • Meaningful work supporting mental health care in the community.

About the Company

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B & T Health, LLC.