Administrative Aide 2

Description
Broad knowledge of department policies, practices, and procedures. General knowledge of personal computer software, on-line applications, office equipment, and filing systems. Typically possesses one to two years experience performing administrative, secretarial, and clerical functions. The administrative assistant- level 2 is a mid-level administrative position. The candidate will be responsible for answering routine inquiries and preparing standard correspondence. Duties include operating electronic mail, spreadsheet programs, maintaining personal information systems databases and performing other semi-automated administrative support tasks like setting up meetings. The candidate will be responsible for ordering supplies and setting up offices/computer equipment for new hires. The candidate will be expected to work under general supervision.High School degree and 1-2 years of office experience or equivalent, relevant experience Ability to coordinate the schedule of multiple departmentsProficient in Microsoft Word, Excel, and Outlook and related softwareTyping 50wpm

Day-to-Day Responsibilities/Workload
Duties encompass a variety of support roles through Credit and Payment Services Organization:
Support Desk Assistance: Assisting all desks whether its active, inactive, risk or AMP areas. Aiding credit administrators with assurity bonds, CDs, and Letters of Credit.
Financial Management: Manages bonds, oversees credit checks, and maintains the bills box.
Payment Reconciliation: Currently addresses issues related to duplicate payments.
Revenue Protection: Collaborates with the Revenue Protection team, dedicating Tuesdays to this work.
Mailroom Duties: Handles mailroom responsibilities and goes into the office on Tuesdays.
Departmental Support: Provides support to all departments in Credit and Payment Services as needed.
Support Desk Assistance: Overseas various requests through Credit Notify Inbox and emails from the CAPS organization: active, inactive, risk or AMP areas. Aiding credit administrators with assurity bonds, CDs, and Letters of Credit.

Desired Skills/Attributes
Organization, keen eye to detail

Education Requirement
Associate\'s Degree