Additive Manufacturing & XR Lab Specialist

Job Title: Additive Manufacturing & XR Lab Specialist
Location: Wilmington, NC — On site
Duration: 06 Months

Job Description:
Top Skills
-General Mechanical Abilities
-Tech Savvy

About the Role:
We're looking for a hands-on technical specialist to operate and maintain our Digital Fabrication & XR Lab. You'll run a Bambu 3D printer farm, manage a Keyence optical scanner, support a VR lab (HTC Vive systems running Autodesk VRED and Meta Quest 3 headsets for Autodesk XR), facilitate design review sessions as organizer and safety lead, and participate in drone scanning activities. If you love learning new tech and teaching others, this role is for you. Prior experience with these technologies is preferred.

Key Responsibilities
3D Print Farm (Bambu)
• Operate, monitor, and maintain a multi printer Bambu fleet (setup, calibration, routine/advanced maintenance, firmware updates).
• Train users on correct printing workflows (model prep, slicing, material selection, bed prep, post processing) and provide job setup assistance.
• Execute print jobs on behalf of teams; prioritize requests and balance the queue for on time delivery.
• Track and manage filament and consumables inventory; reorder proactively and maintain usage logs and cost tracking.
• Maintain and improve print quality standards (test coupons, profiles, preventive maintenance schedules, issue logs).
• (Preferred) Use Bambu Farm Manager and Bambu Studio in LAN first configurations for secure, efficient queueing and device control.

Optical Scanning (Keyence)
• Maintain and run the Keyence optical scanner; perform daily checks, lens/camera care, software updates, and calibration.
• Scan parts/fixtures, generate measurement/inspection data, and assist requestors with setup and interpretation of results.
• Create quick reference guides and train users on safe and correct scanner operation.

VR/XR Lab Operations
• Maintain HTC Vive PC tethered systems and high performance workstations; update GPU drivers, SteamVR, tracking hardware, and room calibration.
• Prepare and run Autodesk VRED sessions for 1:1 scale design reviews; manage scene loads, lighting, layers, variants, and review markups.
• Configure and support Meta Quest 3 headsets used with Autodesk XR experiences; handle device imaging, updates, and user onboarding.
• Track headset inventory, accessories, and hygiene/cleaning procedures; manage check in/out processes.

Design Reviews & Safety
• Serve as organizer/facilitator for cross functional design review sessions (agenda, invites, room setup, capture of action items).
• Act as safety instructor for lab sessions; enforce PPE, equipment SOPs, and area access controls; conduct briefings and refreshers.
Drone Scanning Support
• Assist with planning and running drone capture sessions (site readiness, equipment checks, batteries, SD/media handling).
• Support basic point cloud/mesh processing workflows and data handoff to engineering teams.

Lab Administration & Continuous Improvement
• Write/maintain SOPs, quick start guides, and troubleshooting playbooks.
• Track KPIs (printer uptime, first pass yield, queue time, training completions) and identify improvements to throughput and quality.
• Coordinate vendor support/RMA where needed; collaborate with IT/EHS for compliance, networking, and safety.

Required Qualifications
• Associate degree (AOS/AAS/AS) in Drafting, CAD, or related field
• Demonstrated hands on experience with FDM/FFF 3D printers (setup, slicing, maintenance, troubleshooting).
• Comfortable training and providing customer service-oriented support.
• Working knowledge of Windows workstations, basic networking (LAN/Wi Fi), and peripheral/device management.
• Ability to read basic mechanical drawings and understand tolerances; familiarity with inspection/measurement concepts.
• Experience operating VR headsets and PCs in a lab or demo environment, strong attention to safety and equipment care.
• Strong organization skills for scheduling, inventory, and documentation; ability to juggle multiple requests.

Preferred Qualifications
• Experience with Bambu X series/P series printers, Bambu Studio, and Bambu Farm Manager in LAN centric deployments.
• Experience facilitating design reviews in Autodesk VRED.
• Prior use of Keyence optical/vision measurement systems or comparable metrology tools.
• Exposure to Autodesk XR workflows on Meta Quest 3.
• Basic photogrammetry/point cloud tools (e.g., RealityCapture, Recap Pro) for drone data.

Work Conditions & Physical Requirements
• On site in Wilmington, NC; standard schedule is 5 days/week, 40 hours.
• Periods of standing/walking during print farm and lab operations; ability to lift up to ~40 lbs (filament cases, equipment), bend/reach, and manage cable/rig setups safely.
• Occasional early/late sessions for critical print runs, design reviews, or drone windows.

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