Accounts Receivable Analyst

Job Title: Accounts Receivable Analyst
Location: Edina, MN
Employment Type: Full-Time

Job Summary:
The Accounts Receivable Analyst will be responsible for investigating, managing, and resolving chargeback disputes to minimize financial losses and improve overall operational efficiency. This role involves collaborating with internal teams, reviewing chargeback data, and providing insights to enhance fraud prevention and customer service strategies.

Key Responsibilities:

• Investigate and analyze chargeback claims to determine validity and root cause.
• Collect and prepare necessary documentation to dispute chargebacks.
• Collaborate with cross-functional teams (e.g., customer service, finance, sales) to gather information and implement chargeback prevention strategies.
• Monitor chargeback trends and provide regular reports to management on key metrics.
• Identify and recommend process improvements to minimize future chargebacks.
• Stay updated on industry regulations, credit card network guidelines, and fraud prevention best practices.
• Assist with compliance and audit-related activities as needed.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, or a related field (or equivalent experience, no degree required)
• 2+ years of experience in chargeback processing, payment disputes, or financial operations (preferably in a retail environment).
• Strong analytical and problem-solving skills with attention to detail.
• Knowledge of credit card processing, merchant services, and chargeback regulations (Visa, MasterCard, etc.).
• Proficiency in Excel and data analysis tools; familiarity with payment platforms is a plus.
• Excellent communication skills and ability to collaborate across departments.
• Ability to thrive in a fast-paced, deadline-driven environment.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a collaborative, innovative environment.
• Professional growth and development opportunities.
• A chance to make a real impact on the organization’s bottom line

Work Model:

• Hybrid with 3 days in office per week required

Compensation:

• $52,000 - $62,000/year depending upon years of experience