Accounts Payable Operations Manager

Job Title: Accounts Payable Operations Manager
Location: Sleepy Hollow, NY
Type: Contract
Compensation: $64.00 - $94.00 per hour
Contractor Work Model: Hybrid
Hours: 8 AM - 5 PM, Monday - Friday

Responsibilities

• Support day-to-day Accounts Payable (A/P) operations, acting as a key liaison between business users, system support teams, and temporary staff.
• Focus on system support, issue resolution, reporting oversight, and operational governance across multiple A/P platforms (Kofax, Oracle, MarkView, Concur), ensuring compliance with accounting standards and internal controls.
• Maintain continuity of A/P operations and support business needs during increased workload and project phases.
• Assist with inquiries related to daily A/P systems, troubleshooting issues to meet internal and external business requirements.
• Monitor Concur automated notifications for system failures, collaborating with AP Operations and IT to investigate and resolve issues.
• Engage with vendors, end users, and cross-functional IT teams to resolve system issues and support enhancements.
• Oversee monthly Concur reporting activities, including duplicate review and expense payment packets, ensuring data accuracy and compliance.
• Manage internal and external ticketing and reporting across Concur, MarkView, and Kofax, tracking resolution progress.
• Lead system testing efforts in collaboration with Sr. Accounts Payable Analyst and management, ensuring timely delivery of key milestones.
• Supervise three temporary staff, balancing workloads and driving prompt resolution of invoice exceptions.
• Govern vendor merges in financial systems by reviewing documentation and validating impacted vendors.
• Manage requests for reapplying or reallocating invoice PO data on paid invoices, creating internal credit/debit memos and tickets as needed.
• Ensure AP processes adhere to GAAP, internal controls, and SOX requirements.
• Maintain clear communication with cross-functional teams and vendors, supporting business relationships through meetings and updates.
• Review audit confirmation requests and support payment run-related issues in coordination with IT, Treasury, and management.
• Prepare user access reviews for AP systems for management review.

Requirements

• Minimum of an Associate’s degree.
• 6-8 years of experience supporting Accounts Payable operations or similar finance functions.
• 2-3 years in a people management role, supervising staff or teams.
• Experience with AP systems including Kofax, Oracle, Markview, and Concur.
• Strong understanding of GAAP, internal controls, and SOX compliance.
• Ability to troubleshoot system issues and coordinate with IT and vendors.
• Excellent communication and leadership skills, with capability to manage multiple priorities.
• Familiarity with ticketing, reporting, and process improvement methodologies.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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