Accounting - Accounts Receivable Credit Analyst

SUMMARY

The AR Credit Analyst is responsible for maintaining accounts receivable records, which includes but is not limited to: posting payments and preparing customer drafts, reviewing accounts for past due balances, verifying accuracy of charges, investigating customer complaints, reviewing new customer credit applications, making recommendations on customer credit limits and reconciling general ledger accounts. May also provide support to the billing department (i.e. troubleshooting and providing solutions on National Account processing, TW fuels, etc.)

RESPONSIBILITIES BY COMPETENCY:

(bolded text denotes an essential function of the position)

Business Results Orientation

  Support and actively work to meet the goals set out for the Accounting Balanced Scorecard

  Monitoring accounts receivable again schedule and follow-ups on delinquent accounts. Ensure timely collection of accounts and recommend actions to Director of Finance.

  Reconcile month end accounts to general ledger as assigned by supervisor on a monthly basis

  Investigate and regularly report on customer past due balances 

  Analyze new and existing commercial customer financial information

  Evaluate new and existing customer credit limits.

  Authorized to set credit limit up to $10,000, for limits greater than $10,000, submit recommendations to the Director of Finance.

  Coordinate annual Commercial Customer Financial Statement Request process

  Maintain the accuracy of company AR records

  Complete daily import processes as assigned and troubleshoot resulting errors

  Complete assigned month end close procedures in accordance with our close timeline

  Maintain an accurate AR aging report on Enterprise PDI

  Maintain regular attendance and follow designated safety practices

  Identify opportunities for process improvements and efficiencies and make recommendations on proposed changes

  Assist with special projects as directed

  Perform other duties not listed as required

Communication

  Communicate in a professional and effective manager with internal and external customers

  Present a friendly and positive attitude to both internal and external customers.

  Provide timely response to requests from internal and external customers, vendors and management.

  Communicate status of any past due accounts to Director of Finance

  Communicate draft notifications to customers timely and accurately

  Prepare monthly Past Due Reports for management 

  Communicate any returned drafts to appropriate division and support personnel

  Update customer accounts regarding information obtained during collection efforts

  Prepare annual company AR Risk Assessment and present to company leadership.

Customer Service Orientation

  Process customer payments in PDI in accordance with company guidelines

  Ensure timely posting of draft notifications to the dealer portal

  Ensure timely posting of miscellaneous charges to the dealer portal

  Respond timely to customer inquiries and information requests

  Investigate and timely respond to disputed charges

  Maintain accurate customer information in applicable systems

  Provide monthly, quarterly, or annual reports to customers as requested

  Assist internal customers with questions and issues relative to designated area of focus

Developing Talent

  Provide experience, skills and expertise as needed to co-workers and other divisions

  Complete safety training as required

  Complete cross training as assigned

  Attend training to further professional development and PDI expertise according to company guidelines

  Train and mentor other team members within department

  Use critical thinking skills to address and resolve issues.

Technical Expertise

       Prepare and process bank drafts and transfers timely and accurately 

       Stay up to date on current AR, Credit and Collections best practices

       Prepare customer charges and receipts accurately

       Process Commission Marketer transactions timely and accurately

       Prepare and process miscellaneous drafts timely and accurately 

       Adhere to all Wallis Companies safety policies and report all safety incidents to supervisor immediately

       Maintain knowledge of account collection techniques

       Maintain knowledge of company enterprise A/R system & electronic banking process

       Monitor customer transactions and account balances

       Prepare and record general ledger entries as needed

       Oversee special collection accounts

       Troubleshoot AR Module System errors

       Complete investigations as needed to resolve issues within area of responsibility

Supervisory Responsibilities

This position does not supervise any employees directly.

Qualifications

(bolded font denotes an essential qualification of the position)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:                                       Bachelor’s Degree in Accounting or related field; or equivalent work

                                                experience

Experience:                                      Recent College Graduate up to and including 3 years in accounting                                                     or related field or 5-7 years of Accounting related experience, if no degree.

Language Skills:                       Ability to read, write, speak, and understand English in a manner

that is sufficient for effective communication with groups of managers, clients, customers and the general public

Skills and Abilities:       

(May be representative but not all-inclusive of those commonly associated with the position)

  Routine duties involving use of various procedures and application to clearly prescribed standard practices, which require the making of minor decisions and use of some judgment as to the method of performance

  Strong analytical skills and attention to detail

  Ability to manage multiple tasks and meet deadlines

Technology, Tools, and Equipment:

  Computer

  Microsoft Office Suite

  Telephone

  Accounting Software

  QuickBooks

  Copy/Print/Fax Machine

(Proficiency with preferred items is not required to meet minimum qualifications, but proficiency must be established to complete essential job functions)

Certifications, Licenses, and/or Registrations:

None

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.  Wallis Companies reserves the right to make changes to job descriptions as needed with or without notice to affected employees.  Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.  This job description does not establish a contract for employment.  

INDARCA