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Account Support Specialist

Crescendo Consulting Inc.

San Diego, CA

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JOB DETAILS
SALARY
$50,000–$65,000 Per Year
SKILLS
Administrative Skills, Alliance/Partner Management, Brand Strategy, Business Support, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Service Management, Customer Support/Service, Develop and Maintain Customers, Direct Sales, High School Diploma, Marketing, Mentoring, Operational Support, Problem Solving Skills, Sales Management, Telecommunications, Time Management
LOCATION
San Diego, CA
POSTED
2 days ago

About Crescendo Consultings, Inc.


We are a direct telecommunications sales and Marketing company that helps businesses rise higher through meaningful strategies and lasting partnerships. We believe in creating pathways that strengthen brand visibility, deepen customer engagement and turn potential into performance.As a team, we push boundaries, support one another, and stay focused on reaching the peak of performance, for our clients and for ourselves. If you are ready to build momentum through people and purpose then the Account Support Specialist position is for you.


About the role


The Account Support Specialist will build strong client relationships, ensuring seamless account management and client support. In this role the Account Support Specialist will act as a trusted partner ensuring clients needs are met and issues are resolved.


Key Responsibilities of an Account Support Specialist

  • The account support specialist will serve as the primary contact for clients account inquiries ensuring excellent client support
  • The account support specialist will provide administrative and operational support to account managers
  • Build and maintain strong client relationships through proactive client support
  • The account support specialist will strengthen clients relations through proactive communication and reliable services
  • Monitor account activity and ensure timely updates on client records
  • The account support specialist will identify opportunities to improve client support and enhance client satisfaction
  • The account support specialist will upload the standards of the company and its integrity

Key Qualifications of an Account Support Specialist

  • High School Diploma or equivalent
  • 1-2 years experience in client support,, customer service or account management
  • Client-focused mindset with a commitment to delivering outstanding client support 
  • Growth mindset
  • Knowledge of CRM tools advantageous

What We Offer 

  • Professional Growth and Mentorship
  • Career Stability with Advancement Potential
  • Inclusive and Motivating Environment
  • Recognition and Reward for Effort

If you believe you have what it takes to succeed as the Account Support Specialist then this is your chance to make a meaningful impact in client support and business success!



About the Company

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Crescendo Consulting Inc.