Account Support Specialist
Invictum, Inc
Pittsburgh, PA
We are a team-oriented company dedicated to helping others, fostering creativity, and taking our ideas to the next level. Our Account Support Specialist has played a pivotal role in our success, and we're expanding our team. This Account Support Specialist role is your chance to dive into the dynamic and fast-paced realm of business customer management and sales while gaining valuable experience that will kickstart your career.
If you're a motivated individual eager to learn and grow in the business and sales field, this Account Support Specialist role is the perfect opportunity! Join our team, gain hands-on experience, and make a significant impact as you launch your career. Apply now!
Responsibilities of the Account Support Specialistt:
- As an Account Support Specialist, you will assist in executing customer care and sales strategies to enhance brand visibility, generate leads, and follow up in person with our customers.
- Utilize customer insights to identify trends, target audiences, and growth opportunities and provide customer care
- Support sales growth through lead generation, prospecting, and follow-up efforts.
- Connect with potential customers, guiding them through the entire sales cycle as a AT&T Team Member.
- Monitor and report metrics, providing valuable insights and improvement suggestions.
- Assist with administrative tasks, including scheduling meetings, preparing presentations, and managing documentation.
Requirements of the Account Support Specialist:
- A genuine passion for customer service, customer care and sales, coupled with a strong desire to learn and grow within the industry.
- Exceptional communication and interpersonal skills.
- A creative mindset with a knack for thinking outside the box.
- Familiarity with technology platforms
- Strong organizational and multitasking abilities.
- Team player with a collaborative spirit.
- Previous customer service or sales experience is a plus.