Account Manager
Vega Innovations
San Bernardino, CA
Vega Innovations, a marketing firm, is hiring an Account Manager in San Bernardino to serve as a trusted guide for Frontier Communications. The Account Manager explains fiber internet and streaming TV options, helping families choose plans that fit their lifestyle and budget. Your consultative approach turns hesitation into action through education and empowerment. With sales woven into every helpful interaction, the Account Manager builds a pipeline rooted in authenticity.
As an Account Manager, you translate the future of the internet into present-day solutions. The Account Manager's forward-looking discussions focus on scalability and simplicity, making advanced technology necessary and cultivating a high-value sales territory centered on premium tier adoptions.
Key Responsibilities of the Account Manager
Guide residents through in-person consultative sessions, positioning Frontier fiber internet as the upgrade from cable and a driver of sales success.
Manage the enrollment process with accuracy and professionalism, ensuring smooth fiber internet activations and YouTube TV setups that close sales effectively.
Educate households on Wi‑Fi 7 routers, emphasizing speed, reliability, and future‑ready connectivity for streaming and smart homes, encouraging upsell sales.
Highlight the Frontier + YouTube TV bundle, showcasing convenience, entertainment value, and bundled savings to maximize account sales.
Monitor territory performance, adapting strategies to maximize sales opportunities and strengthen Frontier’s local presence in San Bernardino.
Provide a premium installation experience, ensuring customer expectations are met with a white‑glove approach that builds loyalty and repeat sales.
Minimum Qualifications of the Account Manager
High school diploma or GED required; Bachelor’s degree in Marketing, Business, or Communications is a plus but not required.
Experience in sales, customer support, or account management, with a track record of building strong relationships and meeting performance goals.
Comfort in explaining everyday benefits of Frontier’s fiber internet—like faster streaming, smoother gaming, and reliable video calls—in simple, relatable terms.
Strong organizational skills to keep multiple accounts on track, while maintaining accurate records and delivering consistent follow‑up.
A positive, resilient attitude with the ability to listen, empathize, and confidently guide customers toward the right solution.