Account Manager (Customer Success)

Jobot

Irvine, CA

JOB DETAILS
SALARY
$90,000–$120,000 Per Year
LOCATION
Irvine, CA
POSTED
1 day ago
Apply if you want win!

This Jobot Job is hosted by: Dexter Dionio
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $90,000 - $120,000 per year

A bit about us:

We are hiring a full-time Account Manager to join our team.

This isn't just a liaison role, it's a leadership development opportunity.

You'll drive revenue while building the foundation for our future sales organization, positioning yourself for advancement into customer successs leadership as we scale.

Why join us?

Full-Time and stable opportunity
Medical, Dental, Vision (50% employee contribution)
2 weeks PTO
3 sick Sick Pay
1 floating holiday
7 Holidays Paid
Leadership opportunity for growth
Company Car + phone provided

Job Details

In-person: 100% onsite
Location: Irvine, CA 92612
Remote work available: (some remote days in the future)
Travel: Some to client sites as needed (Local to Orange County, Riverside, LA)
Working hours: M-F, 7-4pm

We provide industry-leading service and offer proactive maintenance, repairs, and installation for commercial industrial equipment.

You will be responsible for managing:

Customer success + relationship building
Service coordination & execution
Strategic account growth
Process improvement (systems thinking)

Qualities:

You naturally ask "why are we doing it this way?" and see opportunities others miss
You've initiated improvements in previous roles, even without formal authority
You remain calm under pressure from demanding customers and internal complexity
You triage urgent problems quickly, then pivot to prevention and mitigation
You actively seek feedback, coaching, and learning opportunities to continuously improve
You take full accountability for customer outcomes across all touch points

Qualifications:
3-5+ years proven account management, customer success, or related client-facing role
Excellent communication skills--able to influence and educate at all organizational levels
Experience in B2B service businesses, industrial/commercial sectors, or field service operations
Bachelor's degree (preferred)

Ready for the next steps?
Click "EASY APPLY" NOW to schedule a preliimary interview.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

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COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com