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Account Coordinator

Elite Direct Management

Riverside, CA

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JOB DETAILS
SALARY
$50,000–$55,000 Per Year
SKILLS
Business Administration, Campaigns, Communication Skills, Consultative Sales, Customer Relations, Customer Satisfaction, Data Quality, Exceeded Sales Goal, Frontier Programming Language, High School Diploma, Internet TV, Leadership, Marketing, Marketing Communications, Needs Assessment, Organizational Skills, Persuasion Skills, Sales, Sales Management, Sales Pipeline, Sales Presentation, Sales Prospecting, Sales Qualification, Technical Sales, Technology Analysis, Telecommunications
LOCATION
Riverside, CA
POSTED
7 days ago

Elite Direct Management Inc. is a marketing firm dedicated to making the switch to Frontier Fiber as smooth as possible for Pomona residents. We are hiring an Associate to manage the sales and technical transition for fiber-optic internet and premium TV bundles. The Account Coordinator's integrity ensures that every service activation is accurate, providing homeowners with a reliable, high-speed digital experience from day one.


As an Account Coordinator, you'll master fiber-optic infrastructure and entertainment services through structured training in household technology assessment. The Account Coordinators' sales expertise uncovers needs during territory analysis, and their consultative sales presentations tailor Frontier packages for future demands.


Key Responsibilities of the Account Coordinator

  • Launch targeted sales programs, positioning Frontier Fiber internet and TV bundles as Pomona’s premier connectivity solutions. 
  • Guide prospects through the sales funnel, conducting fiber and TV consultations that align digital solutions with household requirements.
  • Promote Frontier’s real differentiators, including no‑contract flexibility, installation credits, bundled savings, and symmetrical gigabit speeds, to build customer trust.
  • Utilize data systems to document sales activity, monitor lead progression, and ensure serviceability data integrity in Pomona.
  • Identify household connectivity barriers, reporting insights to leadership for improved marketing and community outreach.
  • Deliver clear, data‑driven explanations of fiber hardware and TV features, reinforcing customer confidence and driving adoption

Minimum Qualifications of the Account Coordinator

  • High school diploma or GED required; Bachelor’s degree in Business Administration, Marketing, or Communications is preferred.
  • Experience in telecommunications, outreach, or sales, with a focus on customer satisfaction and quota achievement.
  • Exceptional communication skills, simplifying fiber‑optic upload/download parity and TV streaming features into persuasive sales messaging.
  • Self‑motivated and organized, capable of managing multiple outreach campaigns while consistently qualifying residential leads.
  • Demonstrated ability to consistently exceed sales targets by aligning household needs with Frontier Fiber and TV solutions.

About the Company

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Elite Direct Management