Account Coordinator
Atrium Staffing
Holmdel, NJ
$48k - $50k
Position Overview:
We are looking for a passionate and motivated Account Coordinator. This role requires time management, attention to detail, and the ability to work independently in a fast-paced, deadline-oriented environment. In this role, you will be expected to manage multiple HR processes with the focus on problem diagnosis, resolution, and compliance. This role will also be responsible for cultivating relationships with key contacts at the client site to ensure exceptional customer service.
Responsibilities of the Account Coordinator:
- Develop strong, cross-functional Atrium and client relationships and maintain communication with managers and associates.
- Partner with managers to review, prioritize expectations, and gather all engagement details.
- Execute daily follow-ups with clients.
- Enter/update associate information into Atrium's HRIS and timekeeping systems.
- Create Excel and/or Google spreadsheets to organize and track data.
- Issue weekly payroll audits and make payroll adjustments.
- Adhere to state-specific payroll laws and I-9 classifications that impact the payroll process and remain up-to-date with changes to HR and payroll compliance through satisfying learning and development assignments as issued.
- Interface closely with the Atrium Payroll department to ensure all jobs are coded correctly and hours are paid/billed correctly.
- Proactively diagnose/resolve escalated client concerns promptly, together with leadership as needed.
- Assist with ad hoc projects, as needed.
- Model the highest levels of professionalism and deliver 'white glove' service to support clients and candidates.
- Promote program adoption, compliance, communications, onboarding, and other operations.
- Respond to manager and associate inquiries in an efficient and timely manner.
- Attend regular status meetings with both the internal Atrium team and the client to drive program goals and requirements .
- Other Projects or tasks as directed by your manager.
- Experience: 1+ years of work experience.
- Communication: an effective liaison with managers and associates.
- Curiosity: understand the client with effective questioning and listening. You are genuinely interested in helping.
- Teacher: loves sharing insight and knowledge, and is patient and thoughtful when educating.
- Goal-Oriented: excited for new challenges and works hard to achieve ambitious goals.
- Growth: very receptive to feedback and uses it to improve rapidly.
- Delight: constantly think about making the client happy and always go the extra mile.
- Problem Solver: adept at spotting issues and quickly suggesting solutions.
- Diligence: thorough, meticulous, and has astonishing attention to detail.
- Positivity: warm, upbeat, and energizing, and will brighten anyone's day.
- Ability to sit for extended periods of time.
- Bachelor's degree is required.
- Atrium Care Package available, upon eligibility (PTO, Health benefits, Health savings account, Flexible spending accounts, Pet insurance, Paid holidays, 401(K), and Commuter benefits program).
About the Company
Atrium Staffing
Founded in 1995, Atrium is a privately held, woman-owned staffing and recruitment firm. Our mission is to find people jobs they love and create custom staffing and contingent workforce solutions for our clients’ toughest business challenges. We remain dedicated to our founding Applicant-Centric philosophy, the personalized service we offer to every client and the importance of hiring talented, hard-working internal staff who embody our core values every day! Everyone we place and every problem we solve is made that much more rewarding by the motivated, engaging people that make up our team.
Our Staffing Specialities include:
Administrative Support
Since 1995, we’ve found thousands of Executive Assistants, Receptionists, Administrative Assistants, Data Entry Professionals, Office Managers and Paralegals jobs that they love. With that much experience, you can rest assured our Recruiters will find you the right job, faster. Whether you are looking for ongoing, temporary work or a fulfilling full-time job, we work with some of the most coveted companies in the world.
Creative & Marketing
Our creative recruitment team has one goal; getting you the job you want and deserve. Whether you’re a Digital Creative, Front End Developer, Graphic Designer, Digital Marketing, Copywriter, UX Strategist or Art Director, we have the industry connections and expertise to match you with the right position. If you are a creative professional looking for an agency advocate, contact us and get started now.
Customer Experience
Our Customer Experience opportunities include job openings at the hottest companies in your area – from e-commerce, to on-demand transportation services, to the rapidly-growing meal delivery industry. Our candidates love working one-on-one with our Customer Experience Recruiters and gaining access to these cutting-edge customer service hubs. Our jobs range from Brand Ambassador to Client Retention Specialist and Live Chat Representative.
Fashion & Lifestyle
Our employment agency partners with the most in-demand brands and fashion houses in the world placing freelance and full-time talent. Whether you’re an intern trying to take the leap to employee or a fashion veteran looking to make a calculated move, we have the industry connections to get you there. Our Recruiters are Designers, Buyers and Merchandisers themselves who guide candidates through the interview process, review their portfolios and truly get to know them. We’re thorough because we want to ensure that, in the end, all of our placements are a perfect fit. No pun intended.
Finance & Accounting
Atrium is a staffing agency that represents the best finance and accounting professionals in today’s market, from entry-level Payroll Associates and Accountants, to Controllers and CFOs, who are eager for their next opportunity. Our expert Recruiters leverage their unparalleled industry experience and deep-rooted relationships with their clients, gaining you access to the top temp, temp to hire and direct hire opportunities.
Human Resources
We understand human resources because we ARE human resources. Our HR recruitment team is actively placing Benefits Specialists, HR Managers, HR Directors, HR Generalists, HR Coordinators and other Human Resource Professionals every day in jobs they love. Whether you are a recent graduate looking to break into the industry, or a seasoned HR vet, we have the connections and experience to take your career to the next level.
Real Estate
We are matching qualified Property Managers, Property Assistants, Lease Administrators, Facilities Managers, Tenant Services Coordinators and other real estate and property management professionals with temp, temp to hire and direct hire jobs every day. Our recruitment firm’s dedication to quality allows us to deliver the highest levels of service to candidates in the commercial, retail and residential real estate professions.
Scientific
At our employment agency, we find excitement in connecting talented scientific professionals with outstanding companies across the United States. Jobs can be temporary for employees to gain valuable industry experience or long-term roles that will develop or even change an employee’s career path. Much of the thrill we get out of helping someone launch or advance their career comes from the fact that our Scientific Recruiters are industry professionals. Why wouldn’t you want chemists, lab techs and compounders making the match for you?
Supply Chain & Operations
In an industry that’s so rapidly changing like Supply Chain & Operations, you need an experienced team of Recruiters that understands the nuances involved in your job search. Whether you are looking for a new opportunity as a Director of Procurement, a Manager of Supply Chain or Plant Manager – we have long-standing relationships with top firms across the nation.