(US) - Customer Service Representative Associate
Veterans Sourcing Group
Wilmington, DE
Apply
JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Fax Machines, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Presentation/Verbal Skills, Professional Services, Retirement Plan, Team Player, Time Management, Writing Skills
LOCATION
Wilmington, DE
POSTED
30+ days ago
Pay Rate: $18.00 Per Hour
Duration: 3 Month Contract
Location: 503 Carr Road Wilmington, DE19809
Job Description:
- Pension Customer Service Representative: you will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms.
- This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form.
- Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation.
- Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail.
- Coordinate duties and tasks by effective prioritization of responsibilities and time management.
- Entry level, responding to customer requests needing duplicate1099s
- Attention to detail and accuracy
- Excellent written and oral communication skills
- Good problem solving and analytical skills
- Strong Customer and Team Orientation
- Ability to work independently with minimal supervision
- Proficient in MS Office: Word, Excel, and Outlook
About the Company
V