(Remote) Customer Service Representative

Spade Recruiting

Jacksonville, FL(remote)

Apply
JOB DETAILS
SALARY
$50,000–$60,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Coaching, Communication Skills, Compensation and Benefits, Customer Relations, Customer Support/Service, Leadership, Organizational Skills, Presentation/Verbal Skills, Quality Metrics, Record Keeping, Spreadsheets, Team Player, Work From Home, Writing Skills
LOCATION
Jacksonville, FL
POSTED
23 days ago

We’re looking for dependable, motivated professionals who enjoy helping others and want to build a long-term, fully remote career. In this role, you’ll connect with individuals who have requested information about benefit programs and guide them through their options in a clear, supportive, and professional manner. All interactions are conducted virtually, allowing for flexibility, convenience, and a balanced work-from-home lifestyle.

Key Responsibilities

  • Make and receive calls to assist individuals with benefit-related inquiries

  • Schedule and conduct virtual appointments using Zoom or similar platforms

  • Explain available coverage options clearly and in easy-to-understand terms

  • Accurately complete and submit digital applications and documentation

  • Maintain organized records of conversations, follow-ups, and updates

  • Collaborate with team members to meet performance and quality standards

  • Participate in ongoing training, coaching, and leadership development opportunities

What We Offer

  • Weekly earnings with performance-based incentive opportunities

  • Fully remote, work-from-home position with flexible scheduling

  • Structured training and one-on-one mentorship

  • Clear paths for advancement and leadership development

  • Access to health and wellness benefit options

  • Long-term career stability with growth potential

  • Supportive, positive, and team-oriented work environment

Ideal Candidate Profile

  • Strong verbal and written communication skills

  • Reliable, organized, and self-motivated

  • Comfortable using basic computer tools such as Zoom, email, and spreadsheets

  • Previous experience in customer service or client-facing roles is an asset, but not required

 

About the Company

S

Spade Recruiting

INDUSTRY
Telecommunications Services