**Family Practice - Sr. Front Office Assistant
Baptist Health
BIRMINGHAM, Alabama
Join Our Fast-Paced, Close-Knit Team in Pelham, AL!
Position: Sr. Front Office Assistant
Location: 2705 Pelham Parkway, Pelham, AL 35124
Schedule: Monday – Friday | Daytime Hours
Are you a highly organized, people‑focused professional who loves being at the heart of a busy medical practice? Do you bring positive energy, professionalism, and a passion for helping patients feel welcomed and supported from the moment they walk in?
Our clinic is seeking a Sr. Front Office Assistant to join our fast‑paced and exceptionally supportive team. If you thrive in an environment where teamwork matters and every day brings opportunities to learn and grow, this could be the perfect role for you!
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities:What You’ll Do
As the first point of contact for our patients, you’ll play a key role in creating an outstanding experience. Daily responsibilities include:
- Greeting patients with warmth and professionalism
- Managing check‑ins, check‑outs, and appointment scheduling
- Assisting with insurance verification and collecting copayments
- Supporting providers and clinical staff through accurate communication and administrative tasks
- Ensuring the front office runs smoothly with efficiency and care
What We’re Looking For
At least 2 year of front office or medical administrative experience
A friendly, poised, and professional communicator
Strong multitasking skills—comfortable navigating a fast‑paced environment
A team‑oriented mindset
Someone who takes pride in accuracy, organization, and excellent patient service