Find JobsSalary EstimateCareer AdviceUpload ResumeEmployers / Post JobProfileMessage Center

(CSSNA) Service Administrator

Iconma

Chesapeake, VA

Apply
JOB DETAILS
SKILLS
Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Genetics, Health Plan, Lead Management, Maintenance Services, Multitasking, Sales Management, Technical Leadership, Writing Skills
LOCATION
Chesapeake, VA
POSTED
9 days ago
Our Client, a Global Power Technology Leader company, is looking for a Service Administrator for their Chesapeake, VA location.
 
Responsibilities:
  • Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
  • Assesses customers needs and gathers pertinent information Creates basic work orders in appropriate systems Provides some status updates to customers, as requested
 
Requirements:
  • Organization
  • Customer service
  • Communication
  • Greeting customers
  • Customer service
  • Attention to detail (Notations)
  • Phone etiquette
  • Scanning and uploading data
  • Multi-tasking
  • Mechanical knowledge
  • The manager is looking for someone with at least 1-2 years of experience.
  • Someone with experience as a service writer or service technician would be a great fit.
  • Please ensure the soft skills are looked at as they need to blend in well with the team and treat customers with respect.
 
Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
 
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/