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Desktop Support

Job Description

RESPONSIBILITIES:

A Kforce client has a unique opportunity for a foot in the door of a growing startup in Portland, Oregon (OR). The Desktop Support must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situations, or when appropriate, escalate or route them to appropriate IT staff members.

Job Requirements

REQUIREMENTS:

Customer Orientation - The ability to demonstrate concern for satisfying one's external and/or internal customers:
  • Quickly and effectively solves customer problems

  • Talks to customers (internal or external) to find out what they want and how satisfied they are with what they are getting

  • Lets customers know he/she is willing to work with them to meet their needs

  • Finds ways to measure and track customer satisfaction

  • Presents a cheerful, positive manner with customers



Flexibility:
  • Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things

  • Is able to see the merits of perspectives other than his/her own

  • Demonstrates openness to new organizational structures, procedures, and technology

  • Switches to a different strategy when an initially selected one is unsuccessful

  • Demonstrates willingness to modify a strongly held position in the face of contrary evidence



Fostering Teamwork:
  • Ability and desire to work cooperatively with others on a team

  • Listens and responds constructively to other team members' ideas

  • Offers support for others' ideas and proposals

  • Expresses disagreement constructively (e.g., by emphasizing points of agreement, suggesting alternatives that may be acceptable to the group)

  • Reinforces team members for their contributions

  • Gives honest and constructive feedback to other team members

  • Provides assistance to others when they need it

  • Works for solutions that all team members can support

  • Shares his/her expertise with others



Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Job Snapshot

Base Pay $18.00 /Hour
Other Pay Competitive
Employment Type Contractor
Job Type Information Technology
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Computer Software
Required Travel Not Specified
Job ID ITWQG1714174
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Desktop Support


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