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Senior Administrative Assistant-Dir. of Gov't Serv

Job Description

Who are we?

TEKsystems® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report since 2001. We are the nation's largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success.

Scope of Position:

Reporting to the Executive Director, the Senior Administrative Assistant is responsible for providing the highest level of customer service, to internal and external customers by interacting with clients/customers via phone and in person. The Senior Administrative Assistant often makes the first impression on our customer, and therefore is required to maintain a high professional and personal standard of attitude, behavior and appearance.

Essential Functions of the role:

  • The Senior Administrative Assistant is a proficient expert in sound operational processes to ensure superior administrative support.

  • Demonstrate proper phone etiquette by using appropriate script to answer and direct in-bound calls to appropriate individuals.

  • Establish total awareness/ company knowledge to ensure quality of customer service.

  • Educate Field Support, Sales, Recruiters and consultants on account requirements, compliance and processes.

  • Manage and maintain Vendor Management Systems; including Technical Professional training, hours and timecard collection and troubleshooting system issues as needed.

  • Auditing and reporting for leader:

  • Ad Hoc Reporting

  • Create spreadsheets to track spread/revenue growth and other metrics

  • Track account specific information for DNA (VMS, pre-employment paperwork, starts, compliance, time collection, etc…)

  • Schedule travel as needed for DNA (flight, car and hotel).

  • Assist DNA with monthly expense reports.

  • Create and maintain email distribution lists for specific accounts.

  • Create and maintain account manager contact sheets per account.

  • Provides routine administrative support to include composing and typing documents, create spreadsheets, send emails, filing, faxing, binding, etc.

  • Microsoft office: Outlook, Excel (pivot tables, conditional formatting, formatting, v-lookup/index, basic formulas: sum, count, average), PowerPoint, SharePoint

  • Travel required for 2 day training for company specific app.

  • The ability to be an independent solution based thinker, be highly resourceful, follow through and be highly proactive

  • The ability to build relationships remotely with all Corporate partners.

  • Positive mindset, attitude and approach, partnered with great effort are a requirement. Highly approachable and able to connect with partners quickly in a team culture rich environment.

Comprehensive Benefits Package:

Employees receive a competitive base salary, commission, and an exceptional benefits package including a 401(k) company matched retirement savings plan, parental leave and vacation, personal and holiday pay.

  • Medical - BlueCross BlueShield Preferred Provider Organization (PPO) with a Health Savings Account (HSA)

  • Dental - MetLife

  • Vision - Vision Service Plan (VSP)

  • Insurance - Life and Accidental Death & Dismemberment (AD&D)

Additional benefits include:

  • Short-term and long-term disability

  • Dependent Care Flexible Spending Account

  • Education assistance

  • Employee discounts on cars, electronics, travel, etc.

Job Snapshot

Employment Type Full-Time
Job Type Admin - Clerical
Education 2 Year Degree
Experience Not Specified
Manages Others Not Specified
Industry Consulting
Required Travel Not Specified
Job ID 2019-8237
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Senior Administrative Assistant-Dir. of Gov't Serv

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