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Security Dispatcher
1 Applications Submitted for this Position

Job Description

SECURITY OPERATIONS CENTER DISPATCHER

SECURITAS SECURITY SERVICES is seeking a unique individual to serve a vital role as an Emergency Dispatcher for the local transit system. In this role, the dispatcher will monitor multiple cameras on a CCTV system; observing and responding to emergency situations. Individuals for this position should possess the following qualities:

  • Strong computer skills
  • Strong and articulate verbal communication skills while handling emergencies via phone
  • Advanced typing skills; must be able to type a report while speaking on the phone and dispatching officers as needed
  • The ability to remain calm and focused during emergency situations
  • Experience as an emergency dispatcher, call center supervisor or related experience preferred

RESPONSIBILITIES:

The Dispatcher performs a full range of radio and telephone operational duties. Dispatchers are required to process and prioritize emergency and non-emergency requests for assistance, in accordance with established GSOC policies and procedures. The dispatcher needs knowledge of relevant equipment such as (CCTV), policies, procedures, and strategies to promote effective Security Monitoring Center operations.

PAY: $21.87 per hour

HOURS: Full-time; 4-12's; schedules vary

LOCATION: Seattle

BENEFITS: Health, Dental, 401k, + Team Performance Based Bonus Opportunities!

GENERAL WORKING CONDITIONS:

  • Meets and continues to meet any applicable state, county and municipal licensing requirements for Security Officers
  • Successful passage of background, reference, psychological, and controlled substance tests, in addition to any mandatory licensing requirements
  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
  • Close vision, distance vision, and ability to adjust focus
  • May be exposed to or required to handle sensitive and confidential information
  • Maintains composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
  • Willingness and/or ability to work rotating shifts, Including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; wear a uniform and safety equipment
  • Required to correctly handle multiple tasks concurrently
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
  • Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds
  • On occasion may be required to perform stressful and physical activity
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
  • Computer usage, keyboarding and operating controls which may include prolonged periods of data entry

MINIMUM QUALIFICATIONS:

  • Must be at least 18 years of age.
  • Must have a reliable means of communication and transportation
  • Must have the legal right to work in the United States.
  • Must have the ability to speak, read, and write English.
  • Must have a High School Diploma or GED.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation
  • Valid Driver's license; not required for all positions

EOE/AAP M/F/D/V

Veteran Commitment: Securitas Security Services USA, Inc. commits to hiring returning veterans!

Job Snapshot

Base Pay $21.87 /Hour
Other Pay benefits+ 401k
Employment Type Full-Time
Job Type Government, Information Technology, Transportation
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Law Enforcement, Military, Security
Required Travel Not Specified
Job ID SECUR80181
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Security Dispatcher


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