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Build Pro Admin

Job Description

Overview

POSITION SUMMARY: 

 

We are seeking a spirited, passionate and energetic team player who has an eagerness to learn and a desire to excel to join our Regional BuildPro Team.  BuildPro is a web-based solution developed for homebuilders to more effectively manage construction schedules and improve collaboration with suppliers, trades and constructing field staff.  The BuildPro Administrator will provide support at a regional level to divisions supported in the West and Pacific Northwest from identification to resolution of potential systematic and/or training challenges.



Responsibilities



ESSENTIAL DUTIES AND RESPONSIBILITIES:

 
  • Provide support, reinforcement, and training consistently in systematic procedures and regional process using experience and judgment as well as pre-established procedures and instructions to identify, research and assist with issues and inquiries that arise in a timely manner.
  • Assist BuildPro team with ongoing training sessions offered to Lennar Associates and Lennar trade partners provided online.
  • Work closely with assigned divisional associates, both in the field and in the office, to ensure BuildPro schedules, integration and process is performing smoothly and efficiently.
  • Work closely with assigned divisional trade partners to identify potential training and/or processes issues and work with responsible party(s) to ensure discovered items, which can be trade partner misuse, divisional misuse and/or systematic, are handled in a timely manager. 
  • Review system and error reports daily to ensure there are no integration issues.
  • Elevate questions, concerns and divisional and systematical issues to BuildPro Manager for review, discussion and help with resolution.
  • Perform all other duties as assigned.


Qualifications



EDUCATION AND ADDITIONAL REQUIREMENTS:



 

  • Five (5) years of experience working with homebuilder scheduling software or a strong background in homebuilding concepts and supply chain management
  • High school diploma or GED required
  • Intermediate to advanced skills in Microsoft Office especially working with Excel and ability to run reports and use pivot tables for data review
  • Experience working in a team environment where multitasking is prominent
  • Strong planning and organizing skills
  • Excellent problem solving and analytical skills
  • Self-directed, able to prioritize and effectively handle multiple assignments and manage time appropriately to the needs of users
  • Exceptional customer service skills
  • Strong interpersonal, communication and listening skills needed to understand and articulate technical issues while working with supported users at various levels of our organization
  • Quick learner, eager to leverage new technologies
  • Maintain regular attendance and punctuality relative to daily work schedule is required
  • Follow directions from a supervisor
  • Work independently of daily supervision
  • Interact well with co-workers and associates at all company levels
  • Understand and follow documented work rules and department procedures
  • Accept constructive feedback
  • Team player
 

PHYSICAL REQUIREMENTS:

 

This is primarily a sedentary office position which requires the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, move and carry up to 10 lbs.  Finger dexterity is necessary.

#CB

Job Snapshot

Employment Type Full-Time
Job Type Other
Education High School
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID 2019-5307
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Build Pro Admin


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