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Technical Communications Manager

Job Description

***Not able to use 3rd Party Agencies***

Technical Communications Manger

Our client is seeking a Technical Communications Manager to join their team in Newberg, OR. This position is responsible for technical communications products that effectively support dental
facility planning/visualization, installation, use, maintenance, and service for products in all
supported languages. The Technical Communications Manager provides leadership to develop
timely, accurate, easily accessed, and easily understood technical communications products that are
verified to meet industry regulatory requirements and validated to meet user needs.

Responsibilities of the Technical Communications Manager 
Provide vision, direction, and leadership to the Technical Communications team.
Define, manage, and communicate the long and short-term strategies for developing and
delivering high quality, on-time technical communications products.
Lead the ongoing redesign of technical communications products to match current product
development strategy and user needs.
Assess and update information pertaining to development, management, and delivery strategies;
lead software tools selection, process development, and implementation.
Ensure that technical communication products meet quality standards and satisfy regulatory,
legal, and product liability standards.
Collaborate with other functional leaders to scope, prioritize, and plan product development and
sustaining projects.
Ensure that the Technical Communications team develops, publishes, maintains, and meets
negotiated schedules for prioritized product development and sustaining project schedules.
Ensure that requirements of worldwide employees, customers, dealers, and other support
personnel are understood and incorporated into Technical Communications products, and those
products are validated as required.
Manage department and project budgets, and ensure objectives are met by thoroughly planning,
monitoring, and controlling department expenditures.
Manage professional services supplier selection and working relationships, ensure timely
engagement for project support and oversee all supplier work.
Drive increased efficiency across the Technical Communications team to eliminate duplication,
leverage product and technology reuse and reduce translations and other external costs.

Qualifications of the Technical Communications Manager
Bachelor’s degree in technical communications marketing, journalism, or other relevant discipline
plus 5 years of experience in the technical communications field and 3-5 years managing in technical
communications or equivalent combination of education and work experience.
Demonstrated ability to create a vision and lead a technical communications team including hiring
and staffing, development, and performance management.
Ability to communicate effectively both orally and in writing.
Ability to work independently, collaborate with individuals at all levels, and in a team environment.
Strong organizational skills and the ability to manage time and resources effectively.
Experience managing teams in development of a variety of communications methods such as
printed and PDF documents, help topics, animated/video instructions, knowledge management
sites, 3D planning/visualization models, phone aps, interactive content, etc.
Experience developing and maintaining technical communications product development and
approval processes that meet requirements for medical devices.
Working knowledge of user experience methodologies to gather and refine customer requirements,
evaluate draft/prototype solutions and validate communications products.
Experience with user testing, gathering customer requirements and making recommendations on
product usability and knowledge of general usability principles.
Knowledge of current technical communications trends, best practices, and solutions for content
development, management, translation, reuse, and delivery.
Successful experience leading implementation of current information development technologies and
processes such as structured authoring, single sourcing, and animation.
Experience with current project management methodologies and tools that effectively support many
simultaneous projects.

Preferred Qualifications
Experience developing and maintaining technical communications product development and
approval processes that meet requirements for medical devices.
Working knowledge of user experience methodologies to gather and refine customer requirements,
evaluate draft/prototype solutions and validate communications products.
Experience with user testing, gathering customer requirements and making recommendations on
product usability and knowledge of general usability principles.
Knowledge of current technical communications trends, best practices, and solutions for content
development, management, translation, reuse, and delivery.
Successful experience leading implementation of current information development technologies and
processes such as structured authoring, single sourcing, and animation.
Experience with current project management methodologies and tools that effectively support many
simultaneous projects.
 


About VanderHouwen 
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide.  Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.”

Job Snapshot

Employment Type Full-Time
Job Type Engineering
Education 4 Year Degree
Experience At least 5 year(s)
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID BHJOB22351_38335
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Technical Communications Manager


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