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Phonathon Manager

Job Description

The Oakland University Phonathon Manager is responsible for the overall operations of the OU Telefund program, which reaches out to thousands of alumni and friends annually for financial support of the university and other important initiatives. Responsibilities include hiring, scheduling, training and overseeing a staff of approximately 50 student employees, who work in shifts of approximately 15 callers per shift.

Job Requirements

Bachelor's degree in communications, business or related field or an equivalent combination of education and/or experience. One year experience in fundraising (call center and/or annual giving). Supervisory experience. Effective computer skills including databases, phone calling software, and Microsoft Office. Strong project management and customer service skills. Excellent written and oral communication skills. Excellent organizational and analytical skills. Ability to communicate effectively with others. Must be able to work nights and weekends.


Job Snapshot

Employment Type Full-Time
Job Type General Business, Marketing
Education 4 Year Degree
Experience 1 to 2 years
Manages Others Not Specified
Industry Education - Teaching - Administration
Required Travel Not Specified
Job ID 25864731
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Phonathon Manager

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