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Graduate Education CRM Systems Specialist

Job Description

The CRM Specialist's role is to maintain the installation, configuration, and support of the customer relationship management (CRM) software and related systems through graduate education's best practices. This person will analyze and resolve CRM program issues in a timely and accurate fashion as well as hold responsibility for maintenance, troubleshooting and monitoring data quality and integrity. The CRM Specialist will also apply proven communication and problem-solving skills to guide and assist the user groups on issues related to the design, development, deployment and identification of ways to fully utilize CRM software critical to graduate education operations.

Job Requirements

Bachelor's Degree in computer science, business administration, management information systems, marketing, statistics, social sciences or an equivalent combination of education and/or experience. Minimum one year experience in information technology. Minimum one year experience with Constituent Relationship Management (CRM) software. Minimum one year experience in database analysis, reporting, and development of analytical reports. Excellent organizational and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with others.

PI102039950

Job Snapshot

Employment Type Full-Time
Job Type Education, Information Technology
Education 4 Year Degree
Experience 1 to 2 years
Manages Others Not Specified
Industry Computer Hardware, Computer Software, Education - Teaching - Administration
Required Travel Not Specified
Job ID 25788146
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Graduate Education CRM Systems Specialist


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