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IT Coordinator

Job Description

One of the world’s leading management consulting firms is currently hiring for an IT Coordinator job in Houston, TX. The company offers a highly professional working environment in the downtown area, tuition reimbursement, and highly competitive benefits/401K matching packages. If selected for this job, you will be primarily responsible for answering frontline IT inquiries/service request and troubleshooting issues in a timely manner. If you have a Bachelor’s Degree, at least 3 years of IT/helpdesk experience, and great communication skills, you’re an ideal candidate! The starting pay for this role ranges between $50,000 and $54,000, depending on experience.
IT Coordinator Job Responsibilities:
• Be the primary contact for IT related problems and issues for internal employees
• Take ownership from start to finish of the investigation, troubleshooting, and resolution of hardware and software problems on computer systems and other supported hardware (mobile devices, phones, voicemail, projectors, etc.)
• Perform consistent follow-up with user to ensure complete resolution and user satisfaction
• Maintain accurate inventory database, repair log and activity log
• Proactively identify and complete TSG projects that add value to the department and/or our customers
• Enforce TSG guidelines and policies to ensure data integrity, system reliability and data security while providing essential flexibility to end users
• Build and deploy standard notebook and desktop computers
• Support Audio-Visual equipment (Projectors, Videoconference Units)
• Use Active Directory to create and manage user accounts and set permissions
• Develop best practices in the IT environment through experience sharing
• Coordinate off-site repairs with external vendors
• Work with other TSG staff to test new applications and upgrades
• Lead end user training programs
• Bachelor’s degree in Computer Science, Management Information Systems or related field, REQUIRED
• 3+ years previous corporate IT/helpdesk experience, REQUIRED
• Net+ Certification, highly preferred
• Demonstrated interest and aptitude in technology and technical issues
• Proactive, confident and self-motivated
• Strong time management and prioritization skills in a multi-tasking environment
• Ability to occasionally work extended hours, including evenings and weekend hours to meet project deadlines or resolve issues
If you are interested in this IT Coordinator job in Houston, TX, or other similar opportunities available through Ajilon, then please submit your resume today! If you experience technical issues upon submitting, please forward your resume directly to [Click Here to Email Your Resumé] for review.

Job Snapshot

Employment Type Full-Time
Job Type Other
Education None
Experience Not Specified
Manages Others Not Specified
Industry Other Great Industries
Required Travel Not Specified
Job ID US_EN_7_20746_6162956
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IT Coordinator

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