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Senior Application Infrastructure Engineer

Job Description

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California’s Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Requirements

We are seeking a Senior Application Infrastructure Engineer for the engineering, build and automation of Blue Shield’s application and server infrastructure hosting mission-critical and business-essential enterprise applications and associated components. The primary mission for the Senior Application Infrastructure (AI) Engineer will be to efficiently and effectively deliver application infrastructure as required for both strategic and operational initiatives. Towards this mission the Senior AI Engineer will provide engineering and build services including producing detailed design and engineering specifications; coordinating or executing the installation and configuration of server, middleware and application layer components; and conducting the appropriate quality checks and operational transition tasks. The Senior AI Engineer will also be responsible for developing application infrastructure standards and architecture patterns, developing automation to increase quality, lower cost and increase speed of delivery and providing governance and facilitation of ongoing engineering efforts for optimal application infrastructure operations. The Senior AI Engineer will provide technical leadership and oversight in the adherence to IT policies, application and server infrastructure standards, effective participation and execution of project engagement and delivery processes and continually drive capability improvements for the team’s services. Critical success factors for this position will be associated technical skills and experience in application infrastructure engineering and delivery and the related BSC technical platforms; team work and partnering; continual learning; driving transformation in application infrastructure delivery capabilities; problem solving and demonstrating versatility leading through change.

  • Collaborate with Enterprise Architecture, Design Engineering and Application Development on application solution design and delivery initiatives – primary objective on standardization and automation principles
  • Consult Application and Server Operations Engineering and other critical operational teams to assure application infrastructure designs represent critical operational requirements
  • Evolve high-level application infrastructure designs to produce detailed designs, technical drawings and engineering specifications from which server, middleware and application infrastructure will be built
  • Promote and enable re-use of repeatable application architecture patterns
  • Contribute to the definition, maintenance and adherence to server, middleware and application infrastructure engineering standards and policies
  • Develop re-useable engineering solutions and processes.
  • Participate in proof-of-concept and prototyping efforts of new technologies and conceptual designs; collect, analyze and document results as required to progress business cases
  • Analyze technology requirements and specifications to determine compatibility with application and server infrastructure standards
  • Consult with third party vendors regarding their product(s) to determine best engineering and build procedures for BSC’s environment
  • Contribute to the establishment of a Continuous Integration and Continuous Delivery automation framework for infrastructure service delivery
  • Influence culture change as our infrastructure teams move to infrastructure-as-code and standard development practices to transform how they do work
  • Design and develop automation capabilities to reduce or eliminate manual tasks related to both application infrastructure delivery and the operations of the resulting solution
  • Install, configure and deploy server, middleware and application components per design and engineering specifications including integrations and deployment of custom code
  • Conduct quality assessment and operational transition procedures to operationalize newly built application infrastructure including developing appropriate documentation, CMDB entries and knowledge transition to Application Operations Engineering teams
  • Provide support and trouble-shooting efforts to resolve incidents impacting application and server infrastructure operations, as needed
  • Collaborate with internal IT units to coordinate support, improve capabilities, reduce manual intervention in server infrastructure operations
  • Provide guidance and mentor junior staff on corresponding job functions
  • May require on-call 24x7 responsibilities
  • Adhere to and support the Core Values of Blue Shield of California

  • 8 years of experience in IT-related systems engineering, implementation, operations and support role for COTS and custom applications
  • 4 years of experience with designing, engineering, implementing, and deploying enterprise-level solutions including strong corresponding technical documentation skills
  • 1-3 years “DevOps” engineering type and/or software development experience
  • CI/CD tools, i.e. Bitbucket/Git, Jenkins, Nexus/Artifactory, etc.
  • Cloud platforms, i.e. AWS, Azure, VMWare, OpenShift, CloudFoundry, etc.
  • Scripting languages, i.e. Javascript, Ruby, Powershell, ANT, Jython, Python, Shell, etc.
  • Configuration Management tools, i.e. Puppet, Chef, Ansible, SCCM, etc.
  • Orchestration tools, i.e. ServiceNow, VMWare vRO, Heat etc.
  • Technical platforms: IBM WebSphere product suite, Microsoft Windows, Red Hat Linux (RHEL) and/or AIX operating systems, NAS, SAN storage systems, DB2, Oracle and SQL databases
  • Experience engineering and installing applications which leverage COM , DCOM, .NET 2.0 and/or J2EE technology-based applications hosted on x86 platforms
  • Working knowledge of TCP/IP, HTTP, SSL, DNS, J2EE, LDAP, Active Directory, XML, IIS, Web Services/SOAP/REST, authentication protocols, SSH, and/or SFTP
  • Infrastructure and server theories, principles, architectures and concepts
  • IaaS solutions, design, implementation and integrations
  • Familiarity with DR and high-availability architectures
  • Excellent interpersonal, communication, organization and documentation skills
  • Strong ability to adapt to and learn new technologies, products and applications
  • Strong trouble-shooting and problem determination skills
  • Strong ability to build partnerships and influence others with the ability to earn the respect of technical personnel across application and infrastructure teams
  • Must be able to operate in a high-pressure environment while maintaining a productive attitude, ability to work through obstacles and comfort explaining complex technical issues to senior management
    Additional skills/experience:
  • Bachelor’s degree in Management Information Systems, Computer Engineering or Computer Science or equivalent professional experience
  • Microsoft Certified Solutions Expert (MCSE) or Associate (MCSA) certification – a plus
  • Experience with IBM PureSystems, WMB/Data Power, MQ, WODM, or JSON – a plus
  • Experience with supporting Trizetto Facets , McKesson applications – a plus
  • Experience with supporting EDIFECS application – a plus
  • Experience with ITIL or other IT operations methodologies
  • Healthcare/Payer operations experience

Job Snapshot

Employment Type Full-Time
Job Type Engineering, Information Technology
Education 4 Year Degree
Experience Not Specified
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 180015Q
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Senior Application Infrastructure Engineer

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