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ACO Senior Program Manager

Job Description

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California’s Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Requirements

  • Plans and implements multiple and mediume to complex projects/programs spanning across business areas where analysis requires evaluation of intangible variance factors.
  • Ensures strategic direction of projects/programs is in line and designs strategies for alignment with Blue Shield of California and business unit goals and objectives; acts as the business unit liaison to corporate initiatives and projects.
  • Assists assigned ACO Medical Director and Clinical Consultants in data extraction, reporting and analysis.
  • Ability to consult with all levels including senior management, make recommendations, and influence decision-making.
  • Develops, improves, and maintains business processes that support the work of the ACO Medical Director and Clinical Consultants in order to achieve BSC/ACO program business objectives including necessary reductions in total cost of care, improvements in affordability and quality.
  • Broad knowledge of company products, functions, marketing and/or service policies and procedures.
  • Proven ability to determine key business issues, develop effective action plans and implement to successful conclusion.
Ability to operate at a strategic business level and fully incorporate business strategies within all projects/programs.

  • Bachelor’s degree required; Master's degree preferred
  • 5-8 years program management experience in the healthcare field
  • Previous project management experience in multi-disciplinary setting required
  • Ability to analyze complex data and run reports
  • Ability to lead and influence cross-functional teams
  • Technically proficient having broad background in problem/process solving tools. TQM, Six Sigma, certification or Project Management certification preferred.
Travel Requirements: May be requested to travel to ACO provider partner locations in Northern and Southern California.


Job Snapshot

Employment Type Full-Time
Job Type Management
Education 4 Year Degree
Experience 5 to 8 years
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 17002HI
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ACO Senior Program Manager

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