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Process Improvement Specialist

Job Description

DivIHN (pronounced Divine) is a nationally-recognized Business Technology Solutions and Staffing services provider headquartered in Chicago. Since our formation in 2002, we have been trusted by Fortune 500 organizations to help them locate and hire best-in-class talent through our Award-winning Professional Workforce Solutions program. 
Check out our careers page to see all of our job openings:
One of our BEST F500 customers has engaged us to help them hire a Process Improvement Specialist to be available to work out of their office in Libertyville, Illinois; details can be found below.
2 Years
Please apply or call one of us to learn more

Please reach out to Anuradha at asiva(at)divihn(dot)com or Dhivyashri at dthiru(at)divihn(dot)com or Raji at raji(dot)somu(at)divihn(dot)com to apply. You may also call Anuradha at 630 847 1017 or Dhivyashri at (630) 847 1019 or Raji at (847) 483 8945.

VCI Process Improvement Specialist

Role Summary:

Assist business units to achieve success by increasing productivity, reducing costs, and improving processes for the goal of increasing internal and external customer satisfaction. Focus on identifying and removing process inefficiencies using key Continuous Improvement tools and a defined methodology for solving problems down to root cause. As a change agent, support the business units by engaging employees in process improvement which will ultimately increase engagement and ensure ownership and sustainability of improvement initiatives.
Role Responsibilities:
Work closely with Senior Manager, Process and Quality Management to deploy Lean Six Sigma across organization and within assigned area of focus.
Lead the completion of process improvement/redesign projects across functions and departments with quantifiable results.
Coordinate resources assigned to projects and ensure timely completion of deliverables throughout all phases.
Facilitate Kaizen and other quick improvement events.
Evaluate and provide recommendations on process improvement and control tools to increase the efficiency and effectiveness of business services and to sustain improved performance.
Understand and apply data gathering techniques and documentation.
Develop and maintain improvement tracking and reporting to quantify contributions to overall company financial and process performance.
Act as a source of process expertise for direction, training and guidance for less experienced staff.
Disseminate process improvement methodologies and toolkits throughout the organization via formal and informal training and community of practice leadership.
Champion Lean Six Sigma thinking and principles throughout the organization.
Advocate and demonstrate the benefits of applying Lean and Six Sigma methodologies to achieving business objectives and financial performance targets.
Other duties as assigned.
Skills Required:
Ability to collect and analyze data, implement and validate solutions that eliminate the root cause of process problems
Ability to recommend alternative solutions and translate complex concepts into simplified and understandable examples
Ability to work across all levels to lead and influence key stakeholders
Excellent verbal, written and interpersonal communication skills
Ability to interact professionally with a diverse group executives, managers, and subject matter experts
Desire to learn new skills, tools and techniques
Energetic self-starter with strong leadership skills
Ability to deliver on commitments
Ability to understand customer needs and be an advocate for the customer
Self-motivated, have initiative, and have a positive personality
Demonstrated performance as a change agent
Experience Required:

At least 5 years continuous improvement experience in DMAIC, DFSS, Kaizen or other relevant methodologies
Certified Lean Six Sigma Black Belt
Mastery of the 7 Types of Wastes, how to measure them and how to control them
Mastery of Lean in Transactional Environments

ASQ Certification
PMP Certification


Required: Bachelor's degree (BA, BS) in business/finance, engineering, or related field that includes an emphasis on quantitative process performance and data analytics

Desired: MBA

Work Flexibility:

Travel within the United States (15%)

About us:
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

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Job Requirements

Six Sigma, DMAIC

Job Snapshot

Base Pay $60.00 - $65.00 /Hour
Employment Type Contractor
Job Type Finance
Education Not Specified
Experience Not Specified
Manages Others Not Specified
Industry Banking - Financial Services
Required Travel Not Specified
Job ID DIV2324-2463


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Process Improvement Specialist

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