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Lead Financial Analyst - Customer Experience

Job Description

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California’s Mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield is focused on improving health care delivery by working closely with providers and making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 4 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than $325 million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.

We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.

Job Requirements

The Customer Experience Finance team seeks to add a Lead Financial Analyst who will have the opportunity to assist with the achievement of Blue Shield of California’s strategic objectives, which may include Health Care Reform, long-term strategic planning, and benchmarking. In addition, the person in this role will assist in generating and compiling management/executive reports, graphs and presentations, progress reports, or other ad hoc requests.

The Lead Financial Analyst, is an individual contributor role that reports to the Finance Manager.

Responsibilities will include but are not limited to:
  • Partner with management, cross-functional Customer Experience teams, and senior finance personnel to understand strategic initiatives and how they impact the budget.
  • Work with team members to effectively track results and explain variances on initiatives.
  • Enable management to make data driven decisions by providing clear and accurate financial summaries
  • Develop and maintain financial and demand forecasting models; collect and evaluate data, analyze results.
  • Quarterly forecast updates and annual planning; effective communication and presentation of financial plan to senior management, with interpretation of strategic goals and detail needed to support achievement of those goals.
  • Monthly financial reporting, variance analysis, and executive presentation
  • Dashboard maintenance and reporting for key financial performance metrics
  • Proactive identification of business risks and opportunities as well as possible solutions
  • Other miscellaneous financial project modeling, including ROI and NPV analysis, for a variety of projects related to sourcing, automation, and process optimization
  • Assist in generating and compiling management/executive reports, graphs and presentations, progress reports, or other ad hoc requests
  • Support and backup for monthly report consolidation activities and coordination/review of journal entries
  • Support and backup for monthly and year end accrual support; invoice management
  • Annual blanket purchase order administration
  • Strategic project tracking and cost allocation maintenance
  • Additional duties as assigned


Requirements:
  • Demonstrates specialized depth and/or breadth of financial analysis and strong working knowledge of related disciplines
  • Contributes to the development of new concepts and techniques.
  • Recognized as a technical expert across the company
  • Typically requires 7-10 years financial analysis experience with a Bachelor’s degree or 5-8 years or with a Master's degree
  • Supervisory Responsibilities

Job Snapshot

Employment Type Full-Time
Job Type Finance, Accounting
Education 4 Year Degree
Experience 7 to 10 years
Manages Others Not Specified
Industry Healthcare - Health Services
Required Travel Not Specified
Job ID 170025G
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Lead Financial Analyst - Customer Experience


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