PART_TIME

PERMANENT

ADAPTED_NOW

YEAR

Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets). The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations.

JOB DESCRIPTION Job Title: AV TechnicianJob Type: Dispatch/ on need basisLocation: Malvern, PALong term contractRole Overview The L1 + AV Technician will provide onsite support for desktops, audio-visual systems, basic network/infra checks, and conference room operations. The technician will perform troubleshooting, coordinate with remote teams and vendors, and ensure smooth day-to-day operations across the site. This role includes both dispatch and resident support depending on location needs.Responsibilities<ul><li>Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.</li><li>Manage and track loaner/spare devices using customer-provided systems.</li><li>Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.</li><li>Manage conference room accounts (add/remove users, password resets, ownership updates).</li><li>Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).</li><li>Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).</li><li>Coordinate with third-party vendors and procurement teams when required.</li><li>Support equipment replacement or reset during failures under guidance from central IT.</li><li>Ability to work at height when required (ladder/lift).</li><li>Maintain communication with onsite/offsite teams to report changes, issues, or updates.</li><li>Support emergency or high-impact issues with availability within 4–8 business hours.</li><li>Ensure proper coverage during leaves and follow site operational processes/SOPs.</li></ul>Must-Haves<ul><li>2–4 years of experience in IT and AV support.</li><li>Hands-on troubleshooting experience with desktops, laptops, and meeting room devices.</li><li>Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets).</li><li>Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex).</li><li>Ability to perform physical tasks, including lifting equipment and working at height.</li><li>Strong communication, customer service, and documentation skills.</li><li>Ability to follow SOPs, ticketing processes, and escalation guidelines.</li></ul>Good-to-Haves<ul><li>Experience using ITSM tools (ServiceNow, Jira).</li><li>Exposure to AV control systems or room management systems.</li><li>Basic understanding of AV-over-IP or networked AV environments.</li><li>Experience working in enterprise or fast-paced onsite environments.</li><li>Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training).</li></ul>We are looking for On site field services resources that can cover AV Support.<ul><li>Audio Visual Support</li><li>Basic understanding of networking and TCPIP</li><li>Basic understanding of fiber, copper, network infrastructure</li><li>Crestron Fusion</li><li>Hardware support</li><li>Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices</li><li>Ability to explain networks and connection types and troubleshoot multiple connection types \(Home or Corp\)</li><li>Ability to explain work with and differentiate between different connection types & troubleshoot connectivity</li><li>Skilled Communications "Specialist, " known for delivering clear and succinct messages without disclosing internal details.</li><li>Experience working in an enterprise environment with Crestron/Fusion at the server and application layer</li><li>Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified</li><li>CompTI certA A+</li><li>OEM Certifications</li></ul>

Sky Systems Inc

IT/AV Support Engineer (Dispatch/Part Time)

Apple

Atlassian JIRA

Audiovisual

Communication Skills

CompTIA A+

Conference Management

Control Systems

Crestron

Customer Support/Service

Dell Computers

Desktop PC

Documentation

Equipment Replacement

Extron

Hardware Administration

IP (Internet Protocol)

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Identify Issues

Information Technology & Information Systems

Laptop PC

Lifting Equipment

Local Area Network (LAN)

Microsoft Product Family

Network Administration/Management

Network Connectivity

OEM (Original Equipment Manufacturer)

On Site Support

Operations Processes

Printers

Remote Team Management

ServiceNow

Software Patches

Standard Operating Procedures (SOP)

Systems Administration/Management

TCP/IP (Transmission Control Protocol/Internet Protocol)

Team Lead/Manager

Technical Support

Vendor/Supplier Selection

WebEx

monster

FEED

UNKNOWN

Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Provides clinically related tasked such as correspondence, completion of managed care forms, and works in assuring services are authorized and client obligations are handled.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Hours: Part-Time, every other Saturday/Sunday, 8:00 p.m. - 8:00 a.m.Under guidance from the Program Manager and Psychiatrist, with latitude for initiative and independent professional judgment, serves as an assessor for the Outpatient/Partial Hospital Department. Plans and coordinates therapeutic services for outpatient clients and their families.The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.JOB DUTIES AND RESPONSIBILITIES: Screens and Assesses clients/families in a professional, thorough and timely fashion. Assures that the client/family has a clear understanding of what is recommended, including alternative options, if any, and the rationale behind the recommendation.Triages clients who require services other than Outpatient (i.e. Mobile Engagement Services, Inpatient, mental health services) in a timely and organized fashion.Provides clinically related tasked such as correspondence, completion of managed care forms, and works in assuring services are authorized and client obligations are handled.Manages pre-certifications and other insurance and/or county related requirements for authorizing care.Completes all required documentation within the standard time frames. Ensures that all documentation is complete from admission to discharge, as applicable.Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.Demonstrates/models the Network’s PCRAFT values during interactions with all customers.Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.Complies with Network and departmental policies regarding attendance and dress code.Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Requires ability to hear normal conversation and good general, near and peripheral vision. EDUCATION: Bachelor's Degree required. TRAINING AND EXPERIENCE: Competency in addressing clinical matters over the phone or through a formal clinical assessment. Understanding of payor sources and protocol, addiction treatment options, St. Luke’s Penn Foundation services, emergency management, and client/family interventions. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's Health Network, Inc.

Admissions Assessor I - Substance Use Disorders (Part-Time)

Clinical Medicine

Clinical Outcomes

Customer Relations

Documentation Standards

Emergency Management

Emergency Services

Equipment Maintenance/Repair

Family Intervention

Financial Management

Healthcare

Healthcare Providers

Hospital

Insurance Certifications

Managed Care

Nursing

Operational Improvement

Organizational Skills

Outpatient Care

Patient Care

Patient Safety

Performance Management

Project/Program Management

Psychiatry and Mental Health

Safety Process

Time Management

Workplace Issues

The Acute Rehab Physical Therapist evaluates plans and administers physical therapy treatment programs for referred patients, acute care setting, to restore function, give pain relief and prevent disability following disease, injury or loss of body part. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Acute Rehab Physical Therapist evaluates plans and administers physical therapy treatment programs for referred patients, acute care setting, to restore function, give pain relief and prevent disability following disease, injury or loss of body part. Patient responsibilities include care provision for the patients below.Pediatric (2 months – 12 years), Adolescent (13-17 years), Adult (18-65 years), Geriatric (66+ years). JOB DUTIES AND RESPONSIBILITIES:Performs and documents initial patient evaluations thoroughly and accurately in a timely fashion.Establishes realistic, attainable short-term and long-term goals with each patient.Performs therapeutic exercises effectively and appropriately.Implements, and revises as necessary, effective progressive treatment programs taking evaluative findings into consideration.Administers therapeutic modalities and programs appropriately and effectively, including hot/cold pack, ultrasound, massage, electrical stimulation, whirlpool and wound care.Fits assistive, prosthetic and orthotic devices and provides appropriate training.Performs appropriate discharge planning, instructs patients and family member(s) in home programs.Documents accurately, in a timely manner, including initial evaluation, progress notes and discharge summaries.Provides on-premises supervision of Physical Therapist Assistants and aides.Assists in orienting new staff Physical Therapists.Demonstrates competency in the assessment, range of treatment and knowledge of growth and development appropriate to the age of the patient treated (neonate, pediatric, adolescent or geriatric).May supervise PT and PTA students and observers as assigned.Accurately bills patient’s accounts for services rendered.Accepts responsibility of scheduling patients.Attends multi-disciplinary meetings.Other duties as assigned. PHYSICAL AND SENSORY REQUIREMENTS: Must be able to sit for up to ninety minutes at a time. Be able to tolerate standing for thirty to forty-five minutes consecutively. Must be able to use hands/fingers to manipulate dials on machines. Must have the ability to lift/move patients up to 300 lbs., push/pull patients weighing up to 300 lbs. Must have the ability to frequently stoop/bend, squat, crouch, kneel and reach above shoulder level. Must be capable of tactile sensation as it relates to feeling for muscle spasms, texture and skin temperature. Must have the ability to hear as it relates to normal conversation and ability to hear call bells. Must be capable of seeing as it relates to general vision, depth perception, and peripheral vision. EDUCATION/LICENSURE: Current Physical Therapist license in the State of Pennsylvania or New Jersey, based on work location required. The Physical Therapist shall work within the practice guidelines as defined by Pennsylvania or New Jersey state law (based upon work location). Doctorate Degree preferred. TRAINING AND EXPERIENCE: Current CPR certification. Successful completion of required affiliations and/or CEU’s to maintain licensure. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!St. Luke's University Health Network is an Equal Opportunity Employer.

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IT/AV Support Engineer (Dispatch/Part Time)Sky Systems Inc

Admissions Assessor I - Substance Use Disorders (Part-Time)St. Luke's Health Network, Inc.

Physical Therapist (Per Diem, Grand View Acute Rehab Center)St. Luke's Health Network, Inc.