Customer Service Super...
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This page uses military occupational specialty codes from the O*NET 25.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license.

Customer Service Supervisor Jobs

Customer service supervisors manage a team of customer service representatives. They ensure their team members deliver exceptional customer service in person, over the phone, or online.

On an ordinary day, a customer service supervisor will usually spend time:
• Training new customer service representatives
• Answering customer questions and resolving conflicts that customer service representatives struggle with
• Reviewing customer service representative performance.

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Salary Information

$51640 national avg.

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