Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNNeenah, WIAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
Guest Service Manager BethanyGuest Service ManagerWaupaca, WILocated on the shores of beautiful Shadow Lake in Waupaca, Wisconsin, Bethany is a faith-based, non-profit senior living community that provides a nurturing Christian environment and a continuum of care that responds to individual needs and choices at all life stages. The role is responsible for ensuring high-quality dining experiences for residents, families, guests, and catered events while leading, training, scheduling, and supervising dining staff.
Plant Manager Specialty Sales LLCPlant ManagerPlymouth, WI$90,000–$100,000 / yearSpecialty Herd Solutions was founded after recognizing the challenges dairy farmers faced using bagged copper sulfate for hoof care, leading to the development of an easier-to-use, more effective liquid solution. Driven by a mission to modernize animal care, the company delivers sustainable, customized solutions through strong partnerships—offering straightforward, no-hassle service with a focus on improving outcomes for cattle, farm employees, and dairy operations.
EHS Manager A.O. SmithEHS ManagerAppleton, WIThe company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
Multi-Specialty Account Manager - Madison / Green Bay, WI LundbeckMulti-Specialty Account Manager - Madison / Green Bay, WIKaukauna, WI$110,000–$126,000We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance.
NewPhysical Therapist (PT) Powerback RehabilitationPhysical Therapist (PT)Waupaca, WIPowerback Rehabilitation (Powerback) is a new way of delivering recovery, rehabilitation, respiratory, and wellness services to patients across the nation. Our reimagined approach to rehabilitation connects directly to the patient experience, which is centered on transforming the road to recovery for everyone and helping patients get their power back.
Registered Nurse Care Manager - Sheboygan Plymouth Oostburg Kohler Prevea Health Services IncRegistered Nurse Care Manager - Sheboygan Plymouth Oostburg KohlerWIManages transitions of care by reviewing external clinical information, contacting patients post-discharge, coordinating follow-up services, and developing written transition plans when patients move between care settings or providers. Develops, implements, and evaluates individualized care plans in partnership with patients, families, and providers, establishing treatment goals and addressing barriers to successful outcomes related to medications, appointments, social determinants, and adherence.
RN Care Manager Network Health, IncRN Care ManagerMenasha, WIPart timeThe Registered Nurse Care Manager provides case management services that are member-centric and include assessment, planning, facilitation, care coordination, evaluation and advocacy to all members across the healthcare continuum. Facilitate the coordination, communication and collaboration of the individual’s care among his/her providers including tertiary, non-plan providers and community resources with the goal of controlling costs and improving quality.
Urgent Care Veterinary Practice Manager American Veterinary Group LLCUrgent Care Veterinary Practice ManagerAppleton, WIOur single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care.
Urgent Care Veterinary Practice Manager UrgentVetUrgent Care Veterinary Practice ManagerAppleton, WisconsinOur single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment. Community Engagement and Brand Ambassadorship : Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care.
RN Care Manager ThedaCare IncRN Care ManagerAppleton, WICollaborates with multiple disciplines internally and externally to effectively and efficiently identify and provide available community resources/potential partners, and advocates for resolution of gaps in the available resources. Collaborates with managers, physicians, medical directors, advisory groups, and treatment teams for issues related to physician practices and best practices for the patient's plan of care.
Registered Nurse Care Manager Humana IncRegistered Nurse Care ManagerWIRemote$71,100–$97,800 / yearTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. As a values-based organization devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a trademarked model of support named Commonunity which focuses on the belief in everyone, and from that belief, the common good for all is achieved.
Body Care Manager Natural GrocersBody Care ManagerAppleton, WisconsinFull timeHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Body Care Manager is responsible for the successful operation and profitability of the Body Care department as well as training, directing and monitoring all department staff.
Body Care Manager Natural Grocers by Vitamin Cottage, Inc.Body Care ManagerAppleton, WIHandling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. The Job in a Nutshell: The Body Care Manager is responsible for the successful operation and profitability of the Body Care department as well as training, directing and monitoring all department staff.
Care Manager, LTSS - Field travel in Dodge, Fond du Lac and Green Lake County, WI Molina Healthcare IncCare Manager, LTSS - Field travel in Dodge, Fond du Lac and Green Lake County, WIWIAt least 2 years of health care experience, including at least 1 year of experience working with persons with disabilities/chronic conditions long-term services and supports (LTSS), and 1 year of experience in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. Develops and implements care plans, including a waiver service plan in collaboration with members, caregivers, physicians and/or other appropriate health care professionals and member support network to address the member needs and goals.
Physician Practice Operations Manager Primary Care Ascension Health AlliancePhysician Practice Operations Manager Primary CareWIEducation: High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required. Coordinate seamless, high-quality patient care services by fostering essential collaboration among physicians, staff, and other clinical and administrative areas.
Project Manager - Feminine Care Kimberly-Clark CorporationProject Manager - Feminine CareNeenah, WIFull timeFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Job responsibilities include: Serving as the primary liaison between the PMO and the Feminine Care business unit, accountable for strategic oversight and successful commercialization of the Feminine Care project portfolio.
Project Manager - Feminine Care Kimberly-Clark USA, LLCProject Manager - Feminine CareNeenah, WIFull timeFor Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. Job responsibilities include: Serving as the primary liaison between the PMO and the Feminine Care business unit, accountable for strategic oversight and successful commercialization of the Feminine Care project portfolio.
RN Clinical Manager Home Care LHC Group IncRN Clinical Manager Home CareChilton, WIThe Registered Nurse coordinates the plan of care with other health care professionals involved in care and helps to achieve and maintain continuity of patient care by planning and exchanging information with physician, agency personnel, patient, family, case manager and other community resources. The Registered Nurse in Home and Community- Based Services provides and directs provisions of nursing and personal care to patients in their homes as prescribed by the physician or as authorized by the state/program and in compliance with applicable laws, regulations, and agency policies.
Food Service Manager - Migrant Child Care Program - Berlin, Wisconsin UMOSFood Service Manager - Migrant Child Care Program - Berlin, WisconsinBerlin, WisconsinMust complete approved Shaken Baby Training prior to working with children, Fire Extinguisher Training, Infant/Child CPR and First Aid within 30 days or sooner as required by local/state regulation. Implement special diet changes to address children’s special dietary needs in accordance with physician or dietician’s orders and/or as delineated in a child’s IFSP/IEP.
Auto Care Center Service Manager Walmart IncAuto Care Center Service ManagerDe Pere, WI$19–$32 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerDe Pere, WIApply nowAuto Care Center Service ManagerDe Pere, WIApply nowAuto Care Center Service ManagerDe Pere, WIApply nowAuto Care Center Service ManagerWM Supercenter #50901415 Lawrence DrDe Pere, WI 54115-3927CP-5090-9007Loading map.
Center Manager - Migrant Child Care Program - Berlin, Wisconsin UMOSCenter Manager - Migrant Child Care Program - Berlin, WisconsinBerlin, WisconsinImplement CACFP/SFSP in accordance with USDA regulations that includes compliance to approved menus, scheduling of meals, special diets, reviewing and completion of necessary documents, approving necessary food substitutions and monitoring food safety and sanitation procedures of food service personnel. Assist and/or coordinate all home visits conducted by core team and teaching staff to maximize efficiency and coordinate the random drug testing for select staff to include monitoring staff as per the Reasonable Suspicion guidelines.â¯.
General Manager - Oshkosh, WI Petco Animal Supplies, Inc.General Manager - Oshkosh, WIOshkosh, WIWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. As a General Manager, you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results.
Grooming Salon Manager - $1000 Sign on Bonus Petco Animal Supplies, Inc.Grooming Salon Manager - $1000 Sign on BonusAppleton, WIPerform quality checks to maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains. In addition, the Grooming Salon Leader is responsible for performing expert-level grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, while also prioritizing the safety, comfort, and well-being of the pets in our care.
RN Case Manager St. Croix Hospice LLCRN Case ManagerNeenah, WI$87,000–$95,000 / yearThe RN Case Manager provides day-to-day patient care, manages treatment, administers medications, maintains patient records and directs other members of the patient care team to meet the changing needs of the hospice patient, with a focus on providing comfort and enhanced quality of life. The Registered Nurse Case Manager (RNCM) is experienced in nursing, and leads each patient's hospice care team, helping to create and manage their specific Plan of Care in collaboration with the Hospice Medical Director, patient, family and/or facility staff.
RN / Registered Nurse Case Manager Hospice BrightSpring Health ServicesRN / Registered Nurse Case Manager HospiceFond du Lac, WIAs a RN Case Manager You will: Assess/monitor physical, emotional, and psychological needs of patients Create hospice care plans that align with the patient's wishes and goals Direct nursing care: administering medications, treatments, and interventions Provide pain and symptom management Educate and support the patient's family and caregivers Collaborate with interdisciplinary team Maintain accurate and timely documentation Participate in on-call rotation as required by local branch. Graduate of an accredited nursing school with current licensure to practice in state of operation One year nursing experience required, 3+ years preferred Experience in hospice or a similar setting preferred Knowledge of the hospice philosophy of care Commitment to clinical and documentation excellence Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order.
Assistant Store Manager Community Choice Financial Family of BrandsAssistant Store ManagerAppleton, WisconsinFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
NewAssisted Living Night shift manager Valley VNA Health SystemsAssisted Living Night shift managerNeenah, WIJob description: Valley VNA Assisted Living is seeking a full-time, night shift Manager who works under the direction of our Executive Director of Assisted Living and Independent Living and in consultation with our Registered Nurses. · Supervises and assists with resident care including activities of daily living, life enrichment, medication administration, and other assigned tasks as directed by Executive Director and/or RN Care Consultants.
RN Case Manager Amedisys IncRN Case ManagerAppleton, WI$80,000–$94,000 / yearIf so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay 80,000-94,000/Annually $7500 Sign on Bonus. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.
Clinic Manager Physical Therapist Athletico LtdClinic Manager Physical TherapistAppleton, WIAthletico clinicians are supported by Generative AI Documentation Scribe - purpose-built AI technology that automatically generates compliant clinical documentation in real time, so you can stay fully present with your patients and deliver the meaningful, undivided care they deserve. This may include onboarding new employees, training current employees, reviewing treatment plans and being an important part of the community you serve - ultimately enhancing our patient's health and quality of life.
RN Case Manager AseraCare Amedisys, Inc.RN Case Manager AseraCareAppleton, Wisconsin$80,000–$94,000 / yearFull timeIf so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive pay $80,000-$94,000/Annually. The opportunity to make a meaningful impact on the lives of patients and their families providing much needed care where they want to be - in their homes.
Outpatient PT - Rehab Program Manager Aegis TherapiesOutpatient PT - Rehab Program ManagerOshkosh, WIstrong>Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.
NewProgram Manager Outpatient OTR - Part-time AEGIS TherapiesProgram Manager Outpatient OTR - Part-timePlymouth, WisconsinAegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry. With a Program Manager Outpatient career, you get the best of both worlds: the chance to improve the lives of seniors while developing your leadership skills as the “go to person” on the team for the customer, resident, and staff.
Physical Therapist - Rehab Program Manager Aegis TherapiesPhysical Therapist - Rehab Program ManagerPlymouth, WIstrong>Location: Waterford at Plymouth - Plymouth, WI (http://www.sonidaseniorliving.com/community/the-waterford-at-plymouth/) and Lincoln Village - Port Washington, WI (http://lincolnvillageseniorliving.com/memory-care/) . Aegis Therapies , one of the nation’s leading providers of contract rehabilitation and wellness services, is hiring a Program Manager to join our supportive team and reap the benefits of some of the best career advantages in the industry.
Asst Store Manager The TJX CompaniesAsst Store ManagerFond Du Lac, WisconsinDrive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.
Clinic Manager Physical Therapist Athletico Physical TherapyClinic Manager Physical TherapistAppleton, WisconsinFull timeAthletico clinicians are supported by Generative AI Documentation Scribe - purpose-built AI technology that automatically generates compliant clinical documentation in real time, so you can stay fully present with your patients and deliver the meaningful, undivided care they deserve. This may include onboarding new employees, training current employees, reviewing treatment plans and being an important part of the community you serve – ultimately enhancing our patient’s health and quality of life.
Unit Manager (RN) - Part-Time 1st Shift North Shore Healthcare LLCUnit Manager (RN) - Part-Time 1st ShiftPlymouth, WIIf you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you. Responsible and accountable for assigned core programs, leads nursing staff through daily oversight of nursing care on assigned unit(s).
Registered Nurse Case Manager Ascension Health AllianceRegistered Nurse Case ManagerAppleton, WIOur legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. Advocate fiercely for your patients by identifying and removing systemic barriers to care, ensuring they have the essential resources needed for a safe transition.
Assistant Store Manager Community Choice Financial Inc.Assistant Store ManagerAppleton, WIThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Store Manager ABC Phones of North Carolina IncStore ManagerWIRunning store operations - analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality. You will have an elevated level of accountability for all retail store functions and for communicating and implementing the company vision by directing the day-to-day activities of the entire store staff.
Sales Manager Applied Industrial Technologies IncSales ManagerAppleton, WIFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Retail Cosmetics Sales Counter Manager - Estee Lauder, Fox River - Full Time Macy's IncRetail Cosmetics Sales Counter Manager - Estee Lauder, Fox River - Full TimeAppleton, WIWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. You set the tone by reviewing daily sales goals, staying informed on new launches, top-performing products, and current beauty trends - so you''re equipped to lead with confidence, support your team, and deliver exceptional service to every customer.
Mortgage Servicing Manager Community First Credit UnionMortgage Servicing ManagerNeenah, WisconsinWorking alongside a team of mortgage professionals who takes pride in both the quality of their work and the quality of their service, you’ll oversee all aspects of mortgage servicing, including loan administration, escrow management, investor reporting, and compliance. If you’re a collaborative credit union professional who believes in the power of people helping people, this is an opportunity to make meaningful impact in a growing organization while contributing to the long-term financial health of our 160,000+ member-owners.
Sign- on Bonus! Licensed Physical Therapist / Clinic Manager - Outpatient Orthopedics Career Tree NetworkSign- on Bonus! Licensed Physical Therapist / Clinic Manager - Outpatient OrthopedicsOshkosh, WI$80,000–$95,000 / yearThe Clinic Manager’s primary role is to assure clinic performance is being met with excellence, to connect with the public and community they serve, and to collaborate throughout the organization to overcome obstacles that limit a phenomenal patient experience. Our organization believes physical therapy is a cost saver to the medical system by avoiding needless X-Rays, and MRI’s, eliminating injections and medications that only cover up the problem, and providing outcomes that ultimately prevent surgeries.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNNeenah, WIAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
PM Shift Resident Care Coordinator Eden Senior CarePM Shift Resident Care CoordinatorOshkosh, WI$21–$24 / hourSpecializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. This includes, but is not limited to, reporting resident concerns to the MD/family/care manager, reporting incidents to applicable parties, documenting on incidents/changes of condition, requesting orders.
Emergency Department Manager (RN) ThedaCare IncEmergency Department Manager (RN)WIQUALIFICATIONS: • Bachelor of science degree in nursing • Five years of progressive responsibility in a healthcare setting • Three years of leadership experience to include leading teams and/or projects • Current Wisconsin RN license • American Heart Association Healthcare Provider Basic Life Support (BLS). Full time Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Medical Center - Waupaca - Waupaca, Wisconsin Overtime Exempt: Yes Worker Shift Details: Days.
RN Manager, Behavioral Health ThedaCare IncRN Manager, Behavioral HealthNeenah, WICoordinates the professional nurse and other team members' participation in decisions regarding patient care delivery, work/practice environment, and operational activities that affect daily work flow. Creates an environment that promotes the provision of patient-centered, specialized, and evidence-based nursing care across the continuum through an inter-professional approach to treatment, research, education, and advocacy.
ED Nurse Manager ThedaCare IncED Nurse ManagerAppleton, WICoordinates the professional nurse and other team members' participation in decisions regarding patient care delivery, work/practice environment, and operational activities that affect daily work flow. Creates an environment that promotes the provision of patient-centered, specialized, and evidence-based nursing care across the continuum through an inter-professional approach to treatment, research, education, and advocacy.
Account Manager - State Farm Agent Team Member Katie Coppersmith - State Farm AgentAccount Manager - State Farm Agent Team MemberOshkosh, WIROLE DESCRIPTION: At Katie Coppersmith - State Farm Agent, we are looking for a motivated Account Manager - State Farm Agent Team Member who is eager to contribute to the continued success of our agency. In this role, you’ll engage directly with customers to understand their unique situations, offer coverage solutions that provide real value, and support them with excellent service throughout the process.