Icon hamburger
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.

Premium Surgery Counselor - East Valley Float

American Vision Partners Chandler Full-Time
Apply on company site

At American Vision Partners (AVP), we’re bringing the best together. Our company was created with the affiliation of Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, and the M&M Eye Institute. Today we’re one of the nation’s largest and most comprehensive ophthalmology practices with more than 45 eye care centers in Arizona and New Mexico - including 24 ambulatory surgical centers. At AVP we are committed to best in class patient care, being a pioneer in research and technology and most importantly, rewarding and recognizing our employees!

Premium Surgery Counselor 
Barnet Dulaney Perkins Eye Center - Chandler Clinic and float to all East Valley Clinics

As a Premium Surgery Counselor, you'll be responsible for assisting the patient with all aspects of the surgery process and pre-operative preparations in order to make the surgical experience as smooth as possible for the patient. 


  • Schedules all patient surgeries and pre-operative appointments, including those with the patient’s referring physician, surgical facility, ophthalmologist or technician
  • Builds relationships with patients, educate patients regarding lens and technology options, overcome objections and close surgical packages
  • Prepares surgical charts, labels documents with appropriate surgical paperwork per ASC Coordinator specifications
  • Acts as an effective liaison between the patient, surgeon, referring physician, and the surgical facility in all aspects of pre-operative preparations
  • Collects all pertinent information for upcoming surgery, such as bookings, lens orders, insurance, and H&Ps and signed consent forms, and transfer to surgical facility.
  • Aids patients in obtaining financing if needed
  • Schedules post-operative appointments as appropriate
  • Demonstrates thorough knowledge of company’s services and procedures, and communicates to patients in a way designed to earn patient’s trust and business
  • Answer all telephone inquiries from patients, their families, or referring physicians concerning surgery
  • Perform other tasks as assigned


  • High school diploma or GED required; some college preferred
  • At least one-year of experience in a medical practice; refractive, surgical, aesthetic, or ophthalmology specialties preferred
  • Ambition, high energy, and determination required
  • Demonstrated sales skills and the drive to exceed goals and quotas
  • Must be comfortable discussing financial options and presenting payment plans
  • Excellent verbal and written communication skills
  • Ability to make decisions within established protocols and with minimal supervision
  • Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
  • Demonstrated ability to meet deadlines
  • Strong computer skills
  • Ability to travel to all East Valley locations - mileage is a paid benefit!

Benefits & Perks:

Your health, happiness and your future matters! At AVP, we offer everything from medical and dental to significant eye care discounts, continuing education, 401(k), 9 paid holidays plus PTO, flexible work hours and much more!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Skills required

Professional Development
Decision Making
Active Listening
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.