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Workforce Analyst (MSP/VMS)

Innovative Systems Group Chicago Contractor
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Workforce Analyst


  • Support member of a high performing External Labor Program team. Need someone who understands the staffing industry, contingent labor, has supported internally managed program management offices, or worked for an MSP, or a been a recruiter


  • Provide guidance and oversee components of assigned External Workforce services
  • Deliver efficient solutions that improve the performance of internal operations and external supplier relationships
  • Proactively engages and consults with customer teams to identify, develop and execute labor sourcing strategies 
  • Sets expectations and train customer team and participating supply chain when executing initiating sourcing initiative
  • Develop and deliver presentations to customer teams and leaders that highlight the benefits of the company’s contingent sourcing
  • Acts as the liaison between the customer and supplier; manage and coordinate customer and supply chain interaction. Qualify resume and schedule interviews
  • Serve as a point of escalation for issues related to supplier performance 
  • Lead engagement with the appropriate division(s) to ensure compliance with all applicable policy and procedures and handle sensitive matters with the utmost confidentiality
  • Significantly support team members in PMO in related External Workforce Services activities and processes


  • College Degree in Business, HR or Finance, or 2-3 years of relevant experience 
  • 2+ years of experience in an external labor program, 
  • Outstanding interpersonal, verbal and written communication skills 
  • Experience in managing relationship with supply chain 
  • Conflict resolution skills. 
  • Self-sufficient on all projects, with minimal direction 
  • Experienced with Labor industry VMS tool(s), preferably FieldGlass
  • PC proficiency to include Word, Excel, Outlook 

Skills required

Problem Solving
Human Resources
Appointment Scheduling
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There’s not a moment to spare in getting a new member of your team up to speed today. In a perfect world, that person would come in with a complete understanding of everything yesterday: The primary challenge at hand. The unique architecture and platform. All the nuances of your industry. And yes, your environment and all the key voices within.

ISG delivers on that by sourcing an exceptional talent who soars beyond all expectations of the job description. They mesh with your culture beautifully. They also see the larger perspective of what your organization is striving to accomplish. It feels as if they’d almost been there for decades.

Yet, you’re not only bringing on a team of IT consultants used to handling customized requests across the Fortune 500. You’re also adding an array of built-in solutions from ISG ready to be deployed – project management resources that implement mission critical systems much faster, talent designed to quickly scale up, even options that keep our consultants close to your operations and completely in sync when space in your environment is at a premium.

ISG brings the best together to help you manage the entire project lifecycle. Anywhere in the United States and the Philippines.

Let’s get to work.

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