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  • Baltimore, MD

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Entry Level Management - College Grads Welcome!

CSI • Baltimore, MD

Posted 22 days ago

Job Snapshot

Full-Time
$52,000.00 - $62,000.00 /Year
Competitive Compensation: Base, Bonuses & Incentives
Advertising, Public Relations, Consulting
Customer Service, Marketing, Management

Job Description

Management: Entry Level Positions

We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, team work, and accountability.

As a business, we highlight customer focus. 

Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.


Responsibilities: 

  • Receives and Processes customer purchase orders 
  • Enters orders received via telephone or on a provided tablet
  • Enters electronic, paper and manual orders online 
  • Verifies & Confirms customer orders and delivery expectations. 
  • Quotes prices according to uniform pricing strategy and current market pricing. 
  • Tracks order exceptions and maintains as needed.
  • Sales with Preferred Customers
  • Direct Customer Service with new and current customers



Teamwork: collaborates with team members 

  • Seeks good communication and cooperation within Trademark's organization 
  • Coordinates all routine aspects of customer orders, requests, and inquiries 
  • Identifies and uses internal resources as needed to complete tasks 
  • Supports team goals 
  • Is receptive/flexible/adaptable to change 
  • Understands, generally, about competitors and their services

Job Requirements

Qualifications: 

  • Customer service, customer solutions and/or sales experience. 
  • Leadership role without formal authority
  • Effective decision making
  • Displays effective interpersonal & communication skills (internal/external) 
  • Delivers timely and accurate information to customers & internal business partners both verbally and in writing. 
  • Achieves mutual understanding by summarizing & reviewing agreements 
  • Actively listens. 
  • Demonstrates understanding of our clients products and services 
  • Recognizes and responds to new/additional opportunities at existing customers 


Education/Training: 

  • Bachelor’s degree preferred 
  • Customer Service experience preferred 










Job ID: CHROME1
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