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Customer Support Specialist

TalentBridge Charlotte Contractor
$14.00 - $16.00 / hour
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As a Customer Support Specialist you will act as a liaison assisting with all consumer inquiries, providing and delivering excellent customer service and order entry assistance.  Support specialists act as an external brand ambassador conveying professional expertise on products and services.

Please Schedule a time that best works for you to come in and meet with me. 

Calendly.com/terry-57

  • Manage customer phone and email inquiries in a high volume environment.
  • Provide administrative support for damage claims, parts replacements, etc.
  • Oversee product orders and special service requirements.

  • High School Diploma or GED required.  College degree preferred.
  • Minimum of 2 years experience in order entry, logistics or phone customer service.
  • Exceptional verbal, written and electronic communication skills.
  • Proficient in Microsoft Office applications.
  • Spanish speaking bilingual a plus.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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