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Customer Service Support Agent (U.S. Military Veteran & Veteran Spouse

Confidential Charlotte Full-Time/Part-Time
$30.00 - $80.00 / hour
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We are seeking a Customer Service Support Agent (U.S. Military Veteran & Veteran Spouse to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


Responsibilities:


Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
​Qualifications:


Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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