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Customer Care Specialist/ Internet Sales

Palmen Motors • Milwaukee, WI

Posted 10 hours ago

Job Snapshot

$20,000 - $60,000/Year
Automotive - Motor Vehicles - Parts, Other Great Industries, Sales - Marketing
Automotive, Customer Service, Retail

Job Description

Palmen Motors in Kenosha is now hiring a Customer Care Specialist for their Internet Sales department. Palmen Motors has been family owned and operated for 80 years.  We offer a state-of-the-art facility, on-site training and a great work environment.


The Customer Care Specialist will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers. Customer Care Representatives will strive to generate repeat business.

Job Responsibilities:

  • Communicate effectively with customers via phone, text, and email
  • Answer incoming sales calls, assist them according to their needs
  • Manage Internet leads, respond to inquiries in a timely fashion (answer questions/concerns)
  • Maintain ongoing customer database to capture repeat business and referrals
  • Schedule visits to the dealership for appraisals and test drives
  • Follow up with unsold customers

Job Requirements

  • Previous call center and/or Internet sales experience preferred (not required)
  • Requires strong communication skills (bi-lingual a plus)
  • Must be internet and computer savvy, excellent organizational skills
  • Excellent follow through and follow up skills (self motivated and driven)
  • Team Player
  • Positive Attitude

Ideal candidate will display professional hard working ethic, with experience providing exceptional customer service. Are you ready for a career change or a recent college graduate looking to pursue a career in sales? Apply today!

Palmen’s Commitment to You:

  • Full Time & Part-Time, Hourly plus Commission
  • Unlimited Earning Potential
  • Full Benefits: 401K, Health, Dental & Life Insurance
  • Paid Holidays & Vacation
  • On-going training and development
  • Professional Work Environment
  • Opportunities for Advancement 

Start your career with us – APPLY NOW

Job ID: 0532p
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