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Workers Compensation Director, Claims

AmTrust North America Chicago Full-Time
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Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Workers’ Compensation Claims Director in Chicago, IL. 

  • Technical and Operational oversight for assigned office(s) including compliance with AmTrust standards and Industry Best Practices
  • Ensure consistent delivery of high quality Claim outcomes as well as Operational effectiveness of an office in the location where the candidate resides
  • Coordinates the development of staffing and training needs, career and succession planning, and to be responsible for budget preparation for an assigned office(s).
  • Has direct and/or indirect responsibility for 25-100 colleagues
  • In partnership with Claim Supervisors, develop plans to achieve Organizational goals and objectives and develop improvement plans as necessary
  • Works to ensure that approved vendors are utilized.
  • Works with our Attorney vendor panel on action plans to ensure cost-effective and efficient results
  • Works with the Supervisors on monitoring claims, ensuring pro-active, cost-effective and creative cost management
  • Maintains current knowledge of related Workers’ Compensation laws and regulations
  • BA/BS degree or equivalent
  • 5+ years of progressive management experience within Workers’ Compensation insurance industry
  • Ability to work independently and handle multiple task and manage time effectively through many distractions
  • Strong leadership skills, with the ability to make sound decisions based on deductive reasoning
  • Excellent PC and data entry skills with experience in MS Word, Excel and Outlook
  • Strong analytical and problem solving abilities
  • Clear and concise oral and written communication skills

What We Offer:

AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.  

AmTrust Financial Services is committed to a policy of Equal Employment Opportunity.

Skills required

Business Administration
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Job ID: 2019-8539


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AmTrust North America specializes in writing workers’ compensation insurance and commercial package coverage for small to mid-sized “Main Street” businesses.

Our staff of underwriters and sales professionals is experienced and dedicated to treating agents and policyholders with the individual attention they deserve.  Our commitment to excellence is at the root of all our products and capabilities.

Offering online quotations, submissions and 24/7 claims reporting service, AmTrust North America prides itself on superior and responsive customer service resulting in strong relationships with agents and the ability to help businesses save money and gain flexibility in insurance choices.

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