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Transaction Processing Associate IV

Conduent, Inc. Memphis Full-Time
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Overview

As a member of the corporate team, you’ll focus on enhancing the relationship with our clients as we provide outstanding business solution services. Within departments like Accounting & Finance, Human Resources, and Engineering, Conduent is actively staffing all teams with roles like Recovery Analyst, Client Services Specialist, and Senior Management Consultant. At Conduent, we give our employees the opportunity to further develop their career skills with the intention of growing them into leaders within the organization.

  • Full Time
  • Experienced
  • Professional Development Opportunities


Success Profile

What will make you successful at Conduent?
Check out the traits we’re looking for and see if you have the right mix.

  • Adaptable 9
  • Detail-Oriented 9
  • Multi-Tasker 8
  • Strategic 10
  • Expressive Presenter 6
  • Conceptual 4
Traits are on a scale of 1 to 10

Addtional Traits

  • Insightful
  • Organized
  • Consistent
  • Efficient
  • Focused
  • Logical
  • Responsible
  • Versatile


Rewards

  • Healthcare
  • Conduent is proud to offer comprehensive and competitive benefits that reflect the value of our employees. Benefits will differ by country, please contact your recruiter for details specific to your location.

  • Balance
  • Maintaining a work/life balance is the key to success.

  • Collaboration
  • Department learning opportunities and company-wide digital knowledge share.

  • Compensation
  • Competitive salaries.

  • Family Support
  • Additional resources to support employees with families.

  • Professional Development
  • Conduent offers programs to help advance the careers of our employees.



Responsibilities



About Conduent

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at URL blocked - click to apply.



Job Description Req ID: 2019-11668
Locations: Memphis, Tennessee, United States
Job Type: Full-time regular
Travel: No

Payment Service Specialist IV (Lead)

Job Description

Job Title:       Payment Service Specialist IV (Lead)

Job Status:   Nonexempt

Conduent is a leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Conduent provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Conduent also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide.
If you meet the requirements of this Lead position and want to work for a world-class company with a great marketplace reputation, apply today.

Please note:  This position works a 40hr/wk with schedule with occasional mandatory overtime as necessary.

May perform one or more of the following duties:

Responds to E-mail and telephone inquiries and research, referring to operating procedures

Gathers information, researches/resolves inquiries for remote sites

Communicates appropriate options for resolution in a timely manner

Provides functional guidance, training, cross training and assistance to lower level staff

Manage the flow of work throughout the shift

Give direction in regards to work load

Provides assistance, training and troubleshooting support

All other duties as assigned

Skills Required:

Ability to perform some physical activity when researching client data

Proficient at navigation of PC/workstations through various applications, programs, databases and spreadsheets

Strong communication skills, oral and written

Clear understanding of Memphis wholesale Image Lockbox workflow/process

Excellent interpersonal skills and the ability to interact with the staff as well as all levels of management



Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the 'Submit' button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first:URL blocked - click to apply.

 

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Job ID: 2019-11668

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