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Business Solutions Analyst

Grange Insurance Columbus Full-Time
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Facilitate business transformation and identify opportunities through business process analysis. Assist sponsors in developing business cases to justify initiatives that support strategic and operational goals.  Organize people, process and technology solutions and develop the necessary business requirements to facilitate the change.


  1. Expert at facilitating business transformation through stakeholder analysis, process improvement and DMAIC (Define, Measure, Analyze, Improve, Control) tools and techniques. Expert use of varied elicitation techniques to collect requirements.
  2. Complete analysis on current processes to thoroughly understand competitive analysis, technology analysis, organizational capability analysis, and market analysis to define the purpose, benefits, risks, and conclusions to our business partners on proposed new initiatives.
  3. Effective in identifying possible solution approaches from various options and captures information about each option. Facilitates a process and structure for the stakeholders to review, rank and weigh options.
  4. Complete cause and effect analysis on past, present and future projects and innovations through analysis and observations and make recommendations to business leadership.
  5. Evaluate business unit workflows, business documentation, and user experience to determine underlying business needs and cost benefit for strategic and operational initiatives.
  6. Thoroughly understands business architecture to identify gaps, problems and limitations of existing solutions.
  7. Expert at assessing proposed solutions and identifying advantages, disadvantages, gaps and possible workarounds or alternatives for business needs. Expert in identifying the best approach to present requirements to stakeholders and project team for review and validation.
  8. Skilled at identifying areas of improvement by understanding business structure, strategy and impact on work efforts.
  9. Skilled at understanding organizational culture and structure to influence work outcomes and facilitate decision making.
  10. Facilitate and coordinate idea generation and new concepts for strategic and operational initiatives.
  11. Identifies measurements of business analysis work and provides the necessary reports.
  12. Expert in determining how to properly package requirements and identifying how the requirements can be reused for other projects.
  13. Expert at understanding business and operational goals, assessing and proposing solutions to change, identifying impacts of the change, and managing conflicts and issues to resolution. Expert at obtaining the necessary approvals on business cases, solution requirements and scope.
  14. Expert in tracing requirements from business case to implemented solution and leveraging the uses of traceability including managing change and risk.
  15. Provide business, technical, workflow analysis, and implementation for business initiatives.
  16. Plan, lead and manage strategic and operational business initiatives by developing and maintaining business cases, solution requirements, and schedules.
  17. Serve as a liaison to the Business, Information Technology and Quality Assurance partners and provide expertise around business system operations and limitations.
  18. Develop, coordinate and communicate new and revised business processes, system changes and procedures to the impacted departments. Ensure that knowledge transfer is accomplished prior to the implementation of the production release date.
  19. Maintain and communicate awareness of current enterprise business analysis, process management techniques, future development, industry trends and best practices. Identify areas to improve operational, process and project delivery capabilities.
  20. Lead and manage communication, team engagement, and relationship management among multiple teams working together for project delivery.
  21. Follow established PMO best practices and methodology.
  22. Assist in resource management and capacity planning.


Four-year professional degree and/or comparable education strongly preferred plus five years experience in a business analysis or project management position preferred. Experience with business case development and strategy execution is required. Experience with requirements development tools and project management software is required. Excellent oral and written communication skills, with the ability to convey complex technical issues in an easy-to-understand format such as written proposals and strategies. Excellent organizational, work management and analytical skills. Must possess ability to complete multiple tasks within set deadlines. Insurance industry experience preferred. Software experience required (Microsoft Word, Excel, Visio, PowerPoint, Adobe). Other Software experience preferred (SQL, .asp, and .net).  Prior development and Guidewire Claims Center experience are a plus.



Skills required

Perform Statistical Analysis
Business Process Improvement
Financial Analysis
Data Analysis
Provide Analytic Consultation


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Business Solutions Analyst
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Our story began in 1935. Grange Insurance was first formed 80 years ago to provide affordable car insurance for a specific group—grange members (known nationally as the National Grange Patrons of the Husbandry). But even in the company’s earliest days, its leaders were thinking ahead to the future.

Today, we offer affordable and customizable auto, home, life and business insurance products. Together with Integrity Insurance, our affiliate company, we continue to sell exclusively through independent agents and serve customers across 13 states: Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin.

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