Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Tucson, AZ delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Order Processing Representative *HIRING NOW!!!*

Aerotek • Tucson, AZ

Posted 4 days ago

Job Snapshot

$16.00 - $18.00 /Hour
Other Great Industries
Customer Service, Professional Services

Job Description

Top Three Skills:2+ years experience in customer service

1+ years experience in negotiating resolutions/ troubleshooting/problem solving

Must be able to operate multiple programs at once and be tech savvy.
Job Description: Order Processing Representative will be providing customer service and support in regards to billing inquiries.

Responsibilities include but are not limited to:

Troubleshoot and resolve customer billing inquiries using Oracle, Paymentech, and Siebel.

Research/Resolve/problematic orders (due to system issues) forwarded from Other BU's

Process exceptions and customer service requests from other departments and business units in an appropriate manner.

Act as the point-of-contact for other departments and business units for resolution of billing situations.

Identify recurring problems and provide input for a possible resolution to prevent future re-occurrence
Work Environment: Hours are 8-5pm with OT as required based on volume. This is a 9 month contract

Large call center setting but this is not on the phones.

Company has a casual dress code and is a customer comes first environment.

Their culture is take care of the customer's needs by providing the highest level of service and be a one stop resolution to problems.
Qualifications: Minimum Education/Experience Requirements:

Education: High School Diploma or Associates degree or equivalent experience, preferred

Experience: Two years or more of customer service experience including minimum of six months as a sales, customer service, or technical support representative.

Knowledge, Skills and Abilities:
Must be a self-starter, team player and highly motivated to achieve goals.

Will be responsibility for maintaining high productivity levels and high quality outputs.

Excellent attendance and punctuality a must.

Excellent problem solving/decision making skills

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Job ID: 6690509
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.