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  • Tampa, FL

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Initial Claims Handler III

Permanent General Companies, Inc. • Tampa, FL

Posted 1 month ago

Job Snapshot

Full-Time
Degree - High School
Insurance
Admin - Clerical, Customer Service, Insurance

Job Description

Overview

The General is seeking an Initial Claims Handler III to join our company. 

Responsibilities
  • Evaluate and investigate policy coverage, liability and damages in a timely manner following a set of general claim and statutory guidelines.
  • Assist internal and external customers with problems or questions regarding claims by phone or through written correspondence while providing a high level of customer service.
  • Establish initial reserves for all potential exposures and adjust as appropriate throughout the claim.
  • Establish and maintain appropriate management of assigned inventory following company guidelines.
  • Recognize excess exposures and effectively communicate the implications of this both verbally and in writing to customers.
  • Recognize and resolve minor injury exposures.
  • Conduct thorough investigations which can include obtaining necessary documents or forms from customers and conducting recorded statements.
  • Ensure timely completion of appraisals and determine accident related damages.
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds and attorneys within approved payment authority.
  • Recognize recovery opportunities in regards subrogation and salvage.

Job Requirements

  • High School Diploma or equivalent required.
  • Undergraduate Degree  or equivalent experience preferred.
  • INS or other insurance related courses preferred.
  • 2+ years auto claims adjusting experience, or similar work experience. Experience in Non-standard Auto a plus.
  • Proficient PC and Windows skills.
  • Effective verbal and written communication, critical thinking, time management, negotiation, organization and investigative skills.
  • Proven ability to provide excellent customer service.
  • Ability to perform basic math calculations (addition, subtraction, multiplication, and division) as well as the calculation of averages and percentages.

Job ID: 4133
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