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Solutions Coordinator for Auto Company in Hip Downtown Office!

Ultimate • Austin, TX

Posted 1 month ago

Job Snapshot

Full-Time
$18.00/Hour
Automotive - Motor Vehicles - Parts
Automotive

Job Description

Automotive Title Clerk (Title Specialist)  We're looking for a highly motivated, detail oriented, experienced automotive title clerk with the ability to resolve a high-volume of automotive title issues while maintaining excellent customer service.  What That Means You'll be a key player. You'll play an important part in improving resolving automotive title issues in all 50 states, improving sales cycles, and developing instructional materials. Your responsibilities will include: • Work closely with customers and partners to identify, record, and resolve title issues • Build and maintain state specific automotive title correction procedures in all 50 states • Conduct training sessions for team • Process incoming and outgoing shipments • Be a go-to person for all title document related inquiries for team As a Solutions Coordinator (Automotive Title Clerk),  you'll be responsible for ensuring that vehicle inventory moves to sale as quickly and as cost-effectively as possible. On a daily basis, you'll handle a large volume of tasks which will involve phone calls, emails, and internal support. You'll be problem-solving, providing conflict resolution, and build relationships with partners' title clerks. Outside of resolving documentation issues, you'll be responsible for building and maintaining instructional and training material related to automotive documentation. In addition to keeping materials up-to-date, you'll share your skills with our team members so they're better equipped to deal with title related inquiries. What You'll Need • 4+ years auction automotive title processing experience (Salvage auction a plus) • Able to be flexible with your schedule and work nights and/or weekends. (Latest shift would be until 7pm) • Excellent verbal and written communication skills with a strong attention to detail • Well-rounded technology capability (Salesforce experience a plus) • Auction or dealership experience a plus • High school or equivalent education What You'll Get • A hip downtown office • Robust health, vision, dental, and life insurance plans • Employer ­matching 401(k) plan • Paid gym membership • Tuition reimbursement • Donation­ matching program • Paid maternity leave We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

4+ years auction automotive title processing experience (Salvage auction a plus) Able to be flexible with your schedule and work nights and/or weekends. (Latest shift would be until 7pm) Excellent verbal and written communication skills with a strong attention to detail Well-rounded technology capability (Salesforce experience a plus) Auction or dealership experience a plus High school or equivalent education
Job ID: JO-1708-8770
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