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Job Requirements of Sales & Customer Experience Representative:
Sales & Customer Experience Representative Responsibilities:
- Build client relationships by providing exceptional customer service
- Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
- Acts as a Point of Contact for new and existing clients
- Troubleshoot and problem solve client or member accounts and issues especially when processing sales orders
- Perform customer account maintenance requests from clients and upsell new products directly to them
- Provide sound business advice and suggestions to clients
- Retain business by identifying and addressing client issues
- Suggest ideas and improvements to the sales team to increase sales and customer satisfaction
Sales & Customer Experience Representative Qualifications:
- Excellent training, sales, and customer service skills
- Strong organizational skills
- Ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times
- Able to be flexible in a rapidly changing work environment
- Ability to work independently -- self-starter
Do you meet the requirements for this job?
Sales & Customer Experience Representative
We aim to connect you with supportive resources to supplement your skills and attain your dream career! A Sales & Customer Experience Representative receives complete and individualized hands-on training in each division of our company. We take the time to develop and train our Sales & Customer Experience Representative to handle any task and take initiative on any campaign. Trained, highly motivated, proactive representatives are invaluable to us and our Sales & Customer Experience Representative. The right Sales & Customer Experience Representative can expect growth opportunities within the first few months that reflect their unmatched work ethic and dedication.
The Sales & Customer Experience Representative's role is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. Sales & Customer Experience Representative will directly lead local personnel in improving service request management and sales cycle time and ensuring effective communication within the market on results and performance.
** Please note that this is an entry-level position- you must learn all ends of our business operations before overseeing a team. **
Sales & Customer Experience Representative Responsibilities:
- Build client relationships by providing exceptional customer service
- Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them
- Acts as a Point of Contact for new and existing clients
- Troubleshoot and problem solve client or member accounts and issues especially when processing sales orders
- Perform customer account maintenance requests from clients and upsell new products directly to them
- Provide sound business advice and suggestions to clients
- Retain business by identifying and addressing client issues
- Suggest ideas and improvements to the sales team to increase sales and customer satisfaction
Sales & Customer Experience Representative Qualifications:
- Excellent training, sales, and customer service skills
- Strong organizational skills
- Ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times
- Able to be flexible in a rapidly changing work environment
- Ability to work independently -- self-starter
Recommended Skills
- Customer Service
- Enrollment Management
- Leadership
- Retail
- Sales
- Training And Development
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Job ID: GOLDENERA- TED 1/29
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