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Job Requirements of Administrative Assistant/Customer Service-Work From Home (Remote):
- Include the following. Other duties may be assigned.
- Gather, organize, and document business requirements
- Ability to cultivate relationships across functions in order to achieve business objectives.
- Concise verbal and written communication with trading partners (customers and vendors)
- Clear and detailed documentation of requirements, test plans and project summaries
- Take ownership and act as subject matter expert for the trading partners and escalate issues as necessary
- Data entry, export, reporting and analysis across multiple systems
- Recommend enhancements to expand on process efficiencies
- Develop and maintain process documentation and training materials
- Prepare and submit weekly status and KPI reports
- Must demonstrate good organizational and follow-up skills and work independently with minimal supervision, including ability to balance multiple tasks
Do you meet the requirements for this job?
Administrative Assistant/Customer Service-Work From Home (Remote)
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must demonstrate good written and verbal communication skills, including ability to read, analyze and interpret general business information and write business requirements and process documentation
- Ability to speak and write English effectively to interact with groups of USA and Canada based customers, vendors and/or team members
- Strong interpersonal skills, ability to interact effectively with customers, vendors and team members of all professional levels
- Ability to work independently with minimal supervision
- Ability to effectively balance multiple tasks and priorities
- Ability to operate in a complex, rapidly changing environment while adhering to tight schedules
- Experience with Microsoft Excel formulas and functions
- Ability to add, subtract, multiply, and divide all units of measure; calculate gross margin and markup; and, compute ratios, percentages, and interpret bar graphs
- Proven analytical skills and use of data query tools
- Intermediate proficiency in Microsoft Office Software required, as is the ability to quickly learn and use job specific computer applications including EDI specifications.
- Include the following. Other duties may be assigned.
- Gather, organize, and document business requirements
- Ability to cultivate relationships across functions in order to achieve business objectives.
- Concise verbal and written communication with trading partners (customers and vendors)
- Clear and detailed documentation of requirements, test plans and project summaries
- Take ownership and act as subject matter expert for the trading partners and escalate issues as necessary
- Data entry, export, reporting and analysis across multiple systems
- Recommend enhancements to expand on process efficiencies
- Develop and maintain process documentation and training materials
- Prepare and submit weekly status and KPI reports
- Must demonstrate good organizational and follow-up skills and work independently with minimal supervision, including ability to balance multiple tasks
Recommended Skills
- Administration
- Analytical
- Business Planning
- Business Requirements
- Calculations
- Communication
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