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Job Requirements of Customer Assistant:
Skills
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Bilingual (Spanish / English) a MUST
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Competencies:
- Proven experience as a receptionist, or in another relevant administrative role
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
Do you meet the requirements for this job?
Customer Assistant
We need a dedicated hard working customer assistance. We encourage mentorship and collaboration, and we believe that by working together, we can achieve great things. Our leadership is guided by our core values of Integrity, Learning, Availability, and Mentorship. We believe that by embodying these values, we can create a positive and productive work environment where everyone feels valued and respected. We are committed to providing a safe and fair workplace where everyone has the opportunity to succeed.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (i.e. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Send mail/packages as instructed by office staff
- Maintain office security by following safety procedures and controlling access via the reception desk
- Maintain new hire merchandise inventory.
- Be a back up to HR Generalist
- Helping Safety Director with report tracking. Strong excel background.
- Perform other clerical duties as directed
Skills
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Bilingual (Spanish / English) a MUST
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Competencies:
- Proven experience as a receptionist, or in another relevant administrative role
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office
Recommended Skills
- Access Controls
- Administration
- Analytical
- Coaching And Mentoring
- Communication
- Coordinating
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